Dell Inspiron 2650 User Guide - Page 25

Phone and Modem Options, Phone and Modem

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Solving Problems: Dell Inspiron 2600 and 2650 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Modems icon. 3. Click Dialing Properties. 4. Ensure that To disable call waiting, dial: is checked, and then select the proper code as listed in your telephone directory. 5. Click Apply and click OK. 6. Close the Modems Properties window. 7. Close the Control Panel window. Verify that the modem is communicating with Windows XP 1. Click the Start button and click Control Panel. 2. Click Printers and Other Hardware and click Phone and Modem Options. 3. Click the Modems tab. 4. Click the COM port for your modem. 5. Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. Windows 2000 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click Phone and Modem Options. If multiple entries for the same modem or modems are listed but not installed, delete the entries, restart the computer, and repeat steps 1 and 2. 3. Click the Diagnostics tab. 4. Click the COM port for your modem. 5. Click Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. Scanner Problems file:///F|/Service%20Manuals/Dell/Inspiron/2600-50/solving.htm (11 of 22) [2/28/2004 6:52:01 AM]

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Solving Problems: Dell Inspiron 2600 and 2650
1.
Click the
Start
button, point to
Settings
, and then click
Control
Panel
.
2.
Double-click the
Modems
icon.
3.
Click
Dialing Properties
.
4.
Ensure that
To disable call waiting, dial:
is checked, and then
select the proper code as listed in your telephone directory.
5.
Click
Apply
and click
OK
.
6.
Close the
Modems Properties
window.
7.
Close the
Control Panel
window.
Verify that the modem is communicating with Windows
XP
1.
Click the
Start
button and click
Control Panel
.
2.
Click
Printers and Other Hardware
and click
Phone and Modem
Options
.
3.
Click the
Modems
tab.
4.
Click the COM port for your modem.
5.
Click
Properties
, click the
Diagnostics
tab, and then click
Query
Modem
to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows 2000
1.
Click the
Start
button, point to
Settings
, and then click
Control
Panel
.
2.
Double-click
Phone and Modem Options
.
If multiple entries for the same modem or modems are listed but not
installed, delete the entries, restart the computer, and repeat steps 1
and 2.
3.
Click the
Diagnostics
tab.
4.
Click the COM port for your modem.
5.
Click
Query Modem
to verify that the modem is communicating with
Windows.
If all commands receive responses, the modem is operating properly.
Scanner Problems
file:///F|/Service%20Manuals/Dell/Inspiron/2600-50/solving.htm (11 of 22) [2/28/2004 6:52:01 AM]