Dell Inspiron 4150 Owner's Manual - Page 62

Modem and Internet Connection Problems

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www.dell.com | support.dell.com TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N - See the documentation supplied with the printer. VERIFY THAT WINDOWS® RECOGNIZES THE PRINTER - 1 Click the Start button and then click Control Panel. 2 Click Printers and Other Hardware. 3 Click View installed printers or fax printers. If the printer model is listed, right-click the printer icon. 4 Click Properties, and then click the Ports tab. Ensure that the Print to the following port(s): setting is LPT1 (Printer Port). RE I N S T A L L T H E P R I N T E R D R I V E R - See the documentation that came with the printer. HINT: If you can connect to your Internet service provider (ISP), your modem is functioning properly. If you are sure that your modem is working properly and you still experience problems, contact your ISP. Modem and Internet Connection Problems NOTICE: Connect the modem to an analog telephone wall jack only. Connecting the modem to a digital telephone network damages the modem. NOTICE: Modem and network connectors look similar. Do not plug a telephone line into the network connector. C H E C K T H E T E L E P H O N E W A L L J A C K - Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone. Ensure that you have touch tone telephone service. Try connecting the modem to a different telephone wall jack. Slow connection speeds can be caused by telephone noise as well as by telephone line or network conditions. Contact your telephone company or network administrator for more information. 62 So l vi n g Pro b l em s

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62
Solving Problems
www.dell.com | support.dell.com
Modem and Internet Connection
Problems
NOTICE:
Connect the modem to an analog telephone wall jack only.
Connecting the modem to a digital telephone network damages the modem.
NOTICE:
Modem and network connectors look similar. Do not plug a
telephone line into the network connector.
HINT:
If you can connect
to your Internet service
provider (ISP), your
modem is functioning
properly. If you are sure
that your modem is
working properly and you
still experience problems,
contact your ISP.
T
EST
THE
ELECTRICAL
OUTLET
—
Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
E
NSURE
THAT
THE
PRINTER
IS
TURNED
ON
—
See the documentation
supplied with the printer.
V
ERIFY
THAT
W
INDOWS
®
RECOGNIZES
THE
PRINTER
—
1
Click the
Start
button and then click
Control Panel
.
2
Click
Printers and Other Hardware
.
3
Click
View installed printers or fax printers
. If the printer model is listed,
right-click the printer icon.
4
Click
Properties,
and then click the
Ports
tab. Ensure that the
Print to the
following port(s):
setting is
LPT1 (Printer Port)
.
R
EINSTALL
THE
PRINTER
DRIVER
—
See the documentation that came
with the printer.
C
HECK
THE
TELEPHONE
WALL
JACK
—
Disconnect the telephone line
from the modem and connect it to a telephone. Listen for a dial tone. Ensure
that you have touch tone telephone service. Try connecting the modem to a
different telephone wall jack.
Slow connection speeds can be caused by telephone noise as well as by telephone
line or network conditions. Contact your telephone company or network
administrator for more information.