Dell Latitude XT User's Guide - Page 132
Memory Problems, Other software problems
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Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is compatible with the operating system installed on your Tablet-PC. • Ensure that your Tablet-PC meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, CDS, OR DVDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR TABLET-PC THROUGH THE START MENU Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see "Installing a Memory Module" on page 169). • Reseat the memory modules (see "Memory" on page 168) to ensure that your Tablet-PC is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 121). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see "Memory" on page 168) to ensure that your Tablet-PC is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see "Installing a Memory Module" on page 169). • Ensure that the memory you are using is supported by your Tablet-PC. For more information about the type of memory supported by your Tablet-PC, see "Memory" on page 168. 132 Troubleshooting