Dell OptiPlex 7010 Owner's Manual (Mini-Tower) - Page 50

Beep Code, Error Messages, and contact Dell Technical Support. - no sound

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Amber LED State 3,7 Description some other failure with messages on screen Beep Code The computer can emit a series of beeps during start-up if the display does not show errors or problems. These series of beeps, called beep codes, identify various problems. The delay between each beep is 300 ms, the delay between each set of beeps is 3 sec, and the beep sound lasts 300 ms. After each beep and each set of beeps, the BIOS should detect if the user presses the power button. If so, BIOS will jump out from looping and execute the normal shutdown process and power system. Code Cause 1-3-2 Memory failure Error Messages Error Message Description Address mark not found The BIOS found a faulty disk sector or could not find a particular disk sector. Alert! Previous attempts at booting this The computer failed to complete the boot routine three consecutive times for system have failed at checkpoint the same error. Contact Dell and report the checkpoint code (nnnn) to the [nnnn]. For help in resolving this support technician problem, please note this checkpoint and contact Dell Technical Support. Alert! Security override Jumper is installed. The MFG_MODE jumper has been set and AMT Management features are disabled until it is removed. Attachment failed to respond The floppy or hard drive controller cannot send data to the associated drive. Bad command or file name Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname. Bad error-correction code (ECC) on disk read The floppy or hard drive controller detected an uncorrectable read error. Controller has failed The hard drive or the associated controller is defective. Data error The floppy or hard drive cannot read the data. For the Windows operating system, run the chkdsk utility to check the file structure of the floppy or hard drive. For any other operating system, run the appropriate corresponding utility. Decreasing available memory One or more memory modules may be faulty or improperly seated. Re-install the memory modules and, if necessary, replace them. Diskette drive 0 seek failure A cable may be loose or the computer configuration information may not match the hardware configuration. Diskette read failure The floppy disk may be defective or a cable may be loose. If the drive access light turns on, try a different disk. Diskette subsystem reset failed The floppy drive controller may be faulty. 50

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Amber LED State
Description
3,7
some other failure with messages on screen
Beep Code
The computer can emit a series of beeps during start-up if the display does not show errors or problems. These series of
beeps, called beep codes, identify various problems. The delay between each beep is 300 ms, the delay between each
set of beeps is 3 sec, and the beep sound lasts 300 ms. After each beep and each set of beeps, the BIOS should detect if
the user presses the power button. If so, BIOS will jump out from looping and execute the normal shutdown process and
power system.
Code
1-3-2
Cause
Memory failure
Error Messages
Error Message
Description
Address mark not found
The BIOS found a faulty disk sector or could not find a particular disk sector.
Alert! Previous attempts at booting this
system have failed at checkpoint
[nnnn]. For help in resolving this
problem, please note this checkpoint
and contact Dell Technical Support.
The computer failed to complete the boot routine three consecutive times for
the same error. Contact Dell and report the checkpoint code (nnnn) to the
support technician
Alert! Security override Jumper is
installed.
The MFG_MODE jumper has been set and AMT Management features are
disabled until it is removed.
Attachment failed to respond
The floppy or hard drive controller cannot send data to the associated drive.
Bad command or file name
Ensure that you have spelled the command correctly, put spaces in the proper
place, and used the correct pathname.
Bad error-correction code (ECC) on
disk read
The floppy or hard drive controller detected an uncorrectable read error.
Controller has failed
The hard drive or the associated controller is defective.
Data error
The floppy or hard drive cannot read the data. For the Windows operating
system, run the chkdsk utility to check the file structure of the floppy or hard
drive. For any other operating system, run the appropriate corresponding
utility.
Decreasing available memory
One or more memory modules may be faulty or improperly seated. Re-install
the memory modules and, if necessary, replace them.
Diskette drive 0 seek failure
A cable may be loose or the computer configuration information may not
match the hardware configuration.
Diskette read failure
The floppy disk may be defective or a cable may be loose. If the drive access
light turns on, try a different disk.
Diskette subsystem reset failed
The floppy drive controller may be faulty.
50