Dell OptiPlex GX240 User's Guide - Page 202

Diagnostics, Checklist, Getting Help, Computer Beep, Codes, Dell Diagnostics

Page 202 highlights

www.dell.com | support.dell.com Computer Beep Codes When errors occur during a boot routine that cannot be reported on the monitor, your computer may emit a series of beeps that identify the problem. The beep code is a pattern of sounds: for example, one beep, followed by a second beep, and then a burst of three beeps (code 1-1-3) means that the computer was unable to read the data in nonvolatile random-access memory (NVRAM). This information is invaluable to the Dell support staff if you need to call for technical assistance. When a beep code is emitted, write it down on a copy of the Diagnostics Checklist found in "Getting Help," and then look it up in "Computer Beep Codes." If you are unable to resolve the problem by looking up the meaning of the beep code, use the Dell Diagnostics to identify a more serious cause. If you are still unable to resolve the problem, see "Getting Help" for instructions on obtaining technical assistance. Computer Beep Codes Code 1-1-2 1-1-3 1-1-4 1-2-1 1-2-2 1-2-3 1-3 Cause Action Microprocessor register See Getting Help" for instructions on failure obtaining technical assistance. NVRAM Run the System Board Devices tests in the Dell Diagnostics, if possible. ROM BIOS checksum Run the System Board Devices tests in failure the Dell Diagnostics, if possible. Programmable interval Run the System Board Devices tests in timer the Dell Diagnostics, if possible. Direct memory access Run the System Board Devices tests in (DMA) initialization the Dell Diagnostics, if possible. failure DMA page register read/write failure Run the System Board Devices tests in the Dell Diagnostics, if possible. Video Memory Test failure Run the VESA/VGA Interface tests in the Dell Diagnostics. 200 Solving Problems

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200
Solving Problems
www.dell.com | support.dell.com
Computer Beep Codes
When errors occur during a boot routine that cannot be reported on the
monitor, your computer may emit a series of beeps that identify the
problem. The beep code is a pattern of sounds: for example, one beep,
followed by a second beep, and then a burst of three beeps (code 1-1-3)
means that the computer was unable to read the data in nonvolatile
random-access memory (NVRAM). This information is invaluable to the
Dell support staff if you need to call for technical assistance.
When a beep code is emitted, write it down on a copy of the
Diagnostics
Checklist
found in “
Getting Help
,” and then look it up in “
Computer Beep
Codes
.” If you are unable to resolve the problem by looking up the meaning
of the beep code, use the
Dell Diagnostics
to identify a more serious cause.
If you are still unable to resolve the problem, see “
Getting Help
” for
instructions on obtaining technical assistance.
Computer Beep Codes
Code
Cause
Action
1-1-2
Microprocessor register
failure
See
Getting Help
” for instructions on
obtaining technical assistance.
1-1-3
NVRAM
Run the
System Board Devices
tests in
the
Dell Diagnostics
, if possible.
1-1-4
ROM BIOS checksum
failure
Run the
System Board Devices
tests in
the
Dell Diagnostics
, if possible.
1-2-1
Programmable interval
timer
Run the
System Board Devices
tests in
the
Dell Diagnostics
, if possible.
1-2-2
Direct memory access
(DMA) initialization
failure
Run the
System Board Devices
tests in
the
Dell Diagnostics
, if possible.
1-2-3
DMA page register
read/write failure
Run the
System Board Devices
tests in
the
Dell Diagnostics
, if possible.
1-3
Video Memory Test
failure
Run the
VESA/VGA Interface
tests in
the
Dell Diagnostics
.