Dell PowerConnect W Clearpass 100 Software Cisco WLC Integration Guide - Page 27

Step 3, Launch Web Browser and login

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Step 3 - Launch Web Browser and login When the web browser on the test laptop is launched the Cisco WLC will automatically capture the session and redirect the user to the Amigopod hosted login page as shown below: Enter the test user credentials you noted in Step 5 Create a test user account of the Amigopod configuration instructions and click Login. At this point the test user should be successfully authenticated and allowed onto the network. COMMON TROUBLESHOOTING ISSUES: DNS: If the client is unable to resolve the DNS entry of the initial http request then the redirect will not function properly. Please ensure that the client (and DNS Server) is able to resolve DNS lookups and that the ACL is configured properly to allow communication TO and FROM the DNS server to the Guest Network. WEB BROWSER: Common Web browser issues include the web browser home page set to intranet site not available in guest network DNS. Also common issues involve Proxy Server configurations in browser using non standard HTTP ports. CONFIDENTIAL 27

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CONFIDENTIAL
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Step 3
–
Launch Web Browser and login
When the web browser on the test laptop is launched the Cisco WLC will automatically capture
the session and redirect the user to the Amigopod hosted login page as shown below:
Enter the test user credentials you noted in
Step 5 Create a test user account
of the Amigopod
configuration instructions and click
Login
.
At this point the test user should be successfully authenticated and allowed onto the network.
COMMON TROUBLESHOOTING ISSUES:
DNS:
If the client is unable to resolve the DNS entry of the initial http request then the redirect
will not function properly.
Please ensure that the client (and DNS Server) is able to resolve
DNS lookups and that the ACL is configured properly to allow communication
TO
and
FROM
the DNS server to the Guest Network.
WEB BROWSER:
Common Web browser issues include the web browser home page set to
intranet site not available in guest network DNS.
Also common issues involve Proxy Server
configurations in browser using non standard HTTP ports.