Dell PowerEdge M420 Dell PowerEdge M420 Systems Owner's Manual - Page 71

Bay ID, number, Review System Event Log and Operating System Logs. If the issue persists, see

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Error Code Message Information Action Check system fans. Replace the battery. CBL0006 Message Multiple storage controllers are incorrectly connected to the same backplane . Details Unsupported backplane configuration. Action Check backplane configuration. Reconnect cable. If the issue persists, see Getting Help. CPU0000 Message CPU has an internal error (IERR). LCD Message CPU has an internal error (IERR). Details System event log and OS logs may indicate that the exception is external to the processor. Action Review System Event Log and Operating System Logs. If the issue persists, see Getting Help. CPU0001 Message CPU has a thermal trip (over-temperature) event. LCD Message CPU has a thermal trip. Check CPU heat sink. Details The processor temperature increased beyond the operational range. Action Review logs for fan failures, replace failed fans. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heat-sink. CPU0002 Message CPU has failed the built-in self-test (BIST). Action 1. Turn system off and remove input power for one minute. Reapply input power and turn system on. 2. Make sure the processor is seated correctly. 3. If the issue persists, see Getting Help. CPU0003 Message CPU is stuck in POST. Action 1. Turn system off and remove input power for one minute. Reapply input power and turn system on. 2. Reduce system configuration to minimum memory and remove all PCI devices. If system completes POST, update system BIOS. reinstall memory and PCI one component at a time to meet the original configuration. 3. If the issue persists, see Getting Help. CPU0004 Message CPU failed to initialize. Action 1. Turn system off and remove input power for one minute. Reapply input power and turn system on. 2. Make sure the processor is seated correctly. 71

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Error Code
Message Information
Action
Check system fans. Replace the <
name
> battery.
CBL0006
Message
Multiple storage controllers are incorrectly connected to the same backplane <
Bay ID
>.
Details
Unsupported backplane configuration.
Action
Check backplane configuration. Reconnect cable. If the issue persists, see
Getting Help
.
CPU0000
Message
CPU <
number
> has an internal error (IERR).
LCD Message
CPU <
number
> has an internal error (IERR).
Details
System event log and OS logs may indicate that the exception is external to the
processor.
Action
Review System Event Log and Operating System Logs. If the issue persists, see
Getting
Help
.
CPU0001
Message
CPU <
number
> has a thermal trip (over-temperature) event.
LCD Message
CPU <
number
> has a thermal trip. Check CPU heat sink.
Details
The processor temperature increased beyond the operational range.
Action
Review logs for fan failures, replace failed fans. If no fan failures are detected, check
inlet temperature (if available) and reinstall processor heat-sink.
CPU0002
Message
CPU <
number
> has failed the built-in self-test (BIST).
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn
system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see
Getting Help
.
CPU0003
Message
CPU <
number
> is stuck in POST.
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn
system on.
2. Reduce system configuration to minimum memory and remove all PCI devices. If
system completes POST, update system BIOS.
reinstall memory and PCI one
component at a time to meet the original configuration.
3. If the issue persists, see
Getting Help
.
CPU0004
Message
CPU <
number
> failed to initialize.
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn
system on.
2. Make sure the processor is seated correctly.
71