Dell UP2720Q Users Guide - Page 80

Preset Modes, Color, Custom Color, Input Color Format, Power, Management Modes, Display

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Page 80 highlights

Intermittent Problems Monitor • Ensure that the video cable connecting the malfunctions monitor to the computer is connected on & off properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Missing Color Picture • Perform monitor self-test feature check. missing color • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Wrong Color Picture color • Change the settings of the Preset Modes in not good the Color menu OSD depending on the application. • Adjust R/G/B value under Custom Color in Color menu OSD. • Change the Input Color Format to PC RGB or YPbPr in the Color menu OSD. • Run the built-in diagnostics. Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen • Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes). • Alternatively, use a dynamically changing screensaver. Image Ghosting Fast moving images leave a trail of shadow images • Change the Response Time in the Display menu. 80 │ Troubleshooting

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80± ±
│
± ± Troubleshooting
Intermittent
Problems
Monitor
malfunctions
on & off
•
Ensure that the video cable connecting the
monitor to the computer is connected
properly and is secure.
•
Reset the monitor to factory settings.
•
Perform monitor self-test feature check to
determine if the intermittent problem occurs
in self-test mode.
Missing Color
Picture
missing color
•
Perform monitor self-test feature check.
•
Ensure that the video cable connecting the
monitor to the computer is connected
properly and is secure.
•
Check for bent or broken pins in the video
cable connector.
Wrong Color
Picture color
not good
•
Change the settings of the
Preset Modes
in
the
Color
menu OSD depending on the
application.
•
Adjust R/G/B value under
Custom Color
in
Color
menu OSD.
•
Change the
Input Color Format
to PC RGB
or YPbPr in the
Color
menu OSD.
•
Run the built-in diagnostics.
Image retention
from a static
image left on
the monitor for
a long period of
time
Faint
shadow from
the static
image
displayed
appears on
the screen
•
Use the Power Management feature to turn
off the monitor at all times when not in use
(for more information, see
Power
Management Modes
).
•
Alternatively, use a dynamically changing
screensaver.
Image Ghosting
Fast moving
images leave
a trail of
shadow
images
•
Change the Response Time in the
Display
menu.