Dell Vostro 7590 Service Manual - Page 81

System logs, SupportAssist system resolution, Updating the BIOS in Windows

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System logs Table 14. System Logs Option BIOS events Thermal Events Power Events Description Allows you to view and clear the System Setup (BIOS) POST events. Allows you to view and clear the System Setup (Thermal) events. Allows you to view and clear the System Setup (Power) events. SupportAssist system resolution Table 15. SupportAssit System Resolution Option Auto OS Recovery Threshold Description The Auto OS Recovery Threshold setup option controls the automatic boot flow for Support Assist System Resolution Console and Dell OS Recovery tool. Click one of the following options: • OFF •1 • 2-enabled by default •3 SupportAssist OS Recovery Allows you to recover the SupportAssist OS Recovery (Disabled by default). By default, this option is enabled. Updating the BIOS in Windows Prerequisite It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet. About this task NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. Steps 1 Restart the computer. 2 Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit. • Click Detect Product and follow the instructions on screen. 3 If you are unable to detect or find the Service Tag, click Choose from all products. 4 Choose the Products category from the list. NOTE: Choose the appropriate category to reach the product page 5 Select your computer model and the Product Support page of your computer appears. 6 Click Get drivers and click Drivers and Downloads. System setup 81

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System logs
Table 14. System Logs
Option
Description
BIOS events
Allows you to view and clear the System Setup (BIOS) POST events.
Thermal Events
Allows you to view and clear the System Setup (Thermal) events.
Power Events
Allows you to view and clear the System Setup (Power) events.
SupportAssist system resolution
Table 15. SupportAssit System Resolution
Option
Description
Auto OS Recovery
Threshold
The
Auto OS Recovery Threshold
setup option controls the automatic boot
flow
for Support Assist
System Resolution Console and Dell OS Recovery tool.
Click one of the following options:
•
OFF
•
1
•
2
—enabled by default
•
3
SupportAssist OS Recovery
Allows you to recover the SupportAssist OS Recovery (Disabled by default). By default, this option is
enabled.
Updating the BIOS in Windows
Prerequisite
It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. For laptops, ensure
that your computer battery is fully charged and connected to a power outlet.
About this task
NOTE:
If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS
update is completed.
Steps
1
Restart the computer.
2
Go to
Dell.com/support
.
•
Enter the
Service Tag
or
Express Service Code
and click
Submit
.
•
Click
Detect Product
and follow the instructions on screen.
3
If you are unable to detect or
find
the Service Tag, click
Choose from all products
.
4
Choose the
Products
category from the list.
NOTE:
Choose the appropriate category to reach the product page
5
Select your computer model and the
Product Support
page of your computer appears.
6
Click
Get drivers
and click
Drivers and Downloads
.
System setup
81