Dell XPS 17 Setup Guide

Dell XPS 17 Manual

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  • Dell XPS 17 | Setup Guide - Page 1
    SETUP GUIDE
  • Dell XPS 17 | Setup Guide - Page 2
  • Dell XPS 17 | Setup Guide - Page 3
    SETUP GUIDE Regulatory model: P09E Regulatory type: P09E001
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    in this text: Dell, the DELL logo, XPS, Solution Station, and DellConnect are trademarks of Dell Inc.; Intel, Pentium, and Centrino are registered trademarks and Core is a trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, and the Windows start button logo are either
  • Dell XPS 17 | Setup Guide - Page 5
    19 Connect to the Internet (Optional 20 Using Your XPS Laptop 22 Right View Features 22 Left View Features 26  Back View Features 28 Computer Base and Keyboard Features 30 Status Lights and Indicators 34 Disabling Battery Charging 35 Touch Pad Gestures 36 Multimedia Control Keys 38
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    55 Solving Problems 57 Beep Codes 57 Touch Screen Problems 58 Network Problems 59 Power Problems 60 Memory Problems 61 Lockups and Software Problems 62 Using Support Tools 64 Dell Support Center 64 My Dell Downloads 65 System Messages 65 Hardware Troubleshooter 67 Dell Diagnostics 67
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    Finding More Information and Resources 88 Specifications 90 Appendix 97 Macrovision Product Notice 97 Information for NOM, or Official Mexican Standard (Only for Mexico 98 Index 99 Contents 5
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    Contents 6
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    Dell™ XPS™ laptop. Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your laptop and does not indicate a problem with the fan or the
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    Setting Up Your XPS Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an
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    Setting Up Your XPS Laptop Connect the Network Cable (Optional) To use a wired network connection, connect the network cable. 9
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    Setting Up Your XPS Laptop Press the Power Button 10
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    XPS Laptop Set Up Microsoft Windows Your Dell computer is preconfigured with the Microsoft® Windows® operating system. To set up Windows for the first time, follow the instructions that you download and install the latest BIOS and drivers for your computer available at support.dell.com. NOTE
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    Setting Up Your XPS Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the
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    Your XPS Laptop To create a system recovery media: 1. Ensure that the AC adapter is connected (see "Connect the AC Adapter" on page 8). 2. Insert the disc or USB key in the computer. 3. Click Start → All Programs→ Dell DataSafe Local Backup. 4. Click Create Recovery Media. 5. Follow the instructions
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    Identity Module (SIM) card on your computer allows you to connect to the Internet. To access the Internet you must be within the network of your cellular service provider. To install the SIM card: 1. Turn off your computer. 2. Remove the battery (see "Removing and Replacing the Battery" on
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    Setting Up Your XPS Laptop 1 battery bay 2 SIM card slot 3 SIM card 3 2 1 15
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    Setting Up Your XPS Laptop Enable or Disable Wireless (Optional) 16
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    Setting Up Your XPS Laptop To enable or disable wireless: 1. Ensure that your computer is turned on. 2. Press the wireless key on the function key row on the keyboard. The current status of the wireless radios appears on the screen. Wireless enabled Wireless disabled 3. Press the wireless key again
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    Your XPS Laptop Set Up Wireless Display (Optional) NOTE: Wireless display may not be supported on all computers. Wireless display can only be set up on computers with: Processor Video controller WLAN card Operating system Driver Intel® Core™ i3-3xx to i7-8xx Integrated: Intel HD Graphics Discrete
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    . NOTE: For more information on wireless display, see the documentation that shipped with your wireless display adapter. Setting Up Your XPS Laptop Set Up the TV Tuner (Optional) NOTE: Availability of the TV tuner may vary by region. To set up the TV tuner: 1. If not already
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    Up Your XPS Laptop Connect to the Internet (Optional) To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from www.dell.com. Setting
  • Dell XPS 17 | Setup Guide - Page 23
    past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again XPS Laptop To set up your Internet connection: 1. Save and close any open files, and exit any open programs. 2. Click Start instructions on the screen and use the setup information provided by
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    Using Your XPS Laptop This section provides information about the features available on your Dell™ XPS™ laptop. Right View Features 1 234 5 67 22
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    Your XPS Laptop 1 Optical drive - Plays or records CDs, DVDs, and Blu-ray Discs (optional). For more information, see "Using the Optical Drive" on page 42. 2 Optical drive light - Blinks when you press the optical drive eject button or when you insert a disc and it is being read. 3 Optical drive
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    Using Your XPS Laptop 8 24
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    Your XPS Laptop 8 eSATA/USB combo connector with USB PowerShare - Connects to eSATA compatible storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard, printer, external drive, or MP3 player). The USB PowerShare feature allows you to charge USB
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    Using Your XPS Laptop Left View Features 1 2 26
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    XPS Laptop 1 USB 2.0 connector - Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 2 9-in-1 Media Card Reader - Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For the supported
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    Using Your XPS Laptop Back View Features 12 3 4 28 56 7
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    cable, ensure that it fits into the security cable slot on your computer. 6 AC adapter connector - Connects to the AC adapter to power the computer and charge the battery. 7 USB 3.0 connectors (2) - Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 29
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    Using Your XPS Laptop Computer Base and Keyboard Features 12 3 4 5 30
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    Your XPS Laptop 1 Battery status light - Indicates the battery charge status. For more information on the battery status light, see "Status Lights and Indicators" on page 34. 2 Hard drive activity light - Turns on when the computer reads or writes data. A solid white light indicates hard drive
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    Using Your XPS Laptop 6 9 87 32
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    Using Your XPS Laptop 6 Keyboard/Backlit Keyboard (optional) - If you have purchased the optional backlit keyboard, the F6 key has the backlit keyboard icon on it. The optional backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys. Backlit keyboard
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    Your XPS Laptop Status Lights and Indicators Battery Status Light AC adapter Battery Indicator light status solid white off solid amber off Computer state(s) on/standby/off/ hibernate on/standby/off/ hibernate on/standby on/standby/off/ hibernate off/hibernate Battery charge status charging
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    Your XPS Laptop Power Button Light or XPS Logo Light Indicator light status solid white breathing white off Computer state(s) on standby off/hibernate NOTE: For information on power problems, see "Power Problems" on page 60. Disabling Battery Charging You may be required to disable the battery
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    Using Your XPS Laptop Touch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Scroll Vertical - Allows you to scroll up or down on the active window. Move two fingers up or down to scroll the selected object. Move two fingers up or down at a fast pace to activate
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    Using Your XPS Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: Pinch - Allows you to zoom-in or zoom-out by moving two fingers apart or bringing them closer together on the touch pad. To zoom in: Move two fingers apart to enlarge
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    Using Your XPS Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. To use the multimedia controls, press the required key. You can configure the multimedia control keys on the keyboard using the System Setup (BIOS) utility or Windows
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    Using Your XPS Laptop Mute the sound Decrease the volume level Increase the volume level Play the previous track or chapter Play or pause Play the next track or chapter 39
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    Using Your XPS Laptop Control Strip Features 1 2 3 4 5 6 7 40
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    " on page 16. 4 Battery status light - Indicates the battery charge status. For more information on the battery status light, see "Status Lights and Indicators" on page 34. NOTE: The battery is charging when the computer is powered using the AC adapter. 5 Windows Mobility Center control
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    Using Your XPS Laptop Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. The optical drive plays or records
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    Using Your XPS Laptop 1 disc 2 spindle 3 optical drive tray 4 emergency eject hole 5 eject button 1 2 3 54 43
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    Using Your XPS Laptop Display Features 1 23 4 44
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    Using Your XPS Laptop 1 Microphone - Provides high quality sound for video conferencing and voice recording. 2 Camera indicator light - Indicates if the camera is on or off. 3 Camera - Built-in camera for video capture, conferencing, and chat. The camera supports the H.264 video compression codec,
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    Using Your XPS Laptop Touch Screen Gestures (Optional) NOTE: Some of these gestures are application-specific and may not work across applications. Zoom Allows you to increase or decrease the magnification of the screen content. Pinch - Allows you to zoom-in or zoomout by moving two fingers apart or
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    Using Your XPS Laptop Scroll Allows you to scroll through content. The scroll features include: Pan - Allows you to move the focus on the selected object when the entire object is not visible. Move two fingers in the desired direction to pan scroll the selected object. Scroll Vertical - Allows you
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    XPS Laptop Removing and Replacing the Battery WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery
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    Using Your XPS Laptop 1 battery release latch 2 battery 3 tabs (3) 1 3 2 49
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    XPS Laptop Software Features FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature. This feature helps keep your Dell ). For more information, click Start → All Programs → FastAccess create presentations, brochures, greeting cards, fliers, and spreadsheets.
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    Using Your XPS Laptop Entertainment and Multimedia You can use your computer to watch videos, play games, create your own CDs/DVDs, listen to music and Internet radio stations. You can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional
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    Your XPS Laptop NVIDIA Optimus Technology Your XPS laptop is equipped with NVIDIA's Optimus technology. The Optimus technology is designed to maximize performance and user experience on your computer, while minimizing the impact on battery life. It enables you to combine the graphic processing
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    Using Your XPS Laptop Changing the Application Profile Settings 1. Right-click the desktop panel's options and settings, click Help. Free Fall Sensor Free fall sensor protects your computer hard drive from possible damage, by detecting a free fall state caused by accidentally dropping the computer.
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    Using Your XPS Laptop Dell Dock (Optional) The Dell Dock is a group of icons that provides easy access to frequently-used applications, files, and folders. You can personalize the Dock by: • Adding or removing icons • Changing the color and location of the Dock • Grouping related icons into
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    Using Your XPS Laptop Dell Stage (Optional) The Dell Stage software provides access to your favorite media and multi-touch applications. To launch Dell Stage, click Start → All Programs→ Dell Stage→ Dell Stage. NOTE: Some of the applications on Dell Stage can also be launched from the All Programs
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    XPS Laptop • Photo - View, organize, or edit your pictures. You can create slideshows and collections of your pictures and upload them to Facebook or Flickr when connected to the Internet. • Dell • StickyNotes - Create notes or reminders using the keyboard or touch screen. These notes will appear on
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    parts, see the Service Manual at support.dell.com. Beep Code One Two Three Four Five Six Seven Eight Possible Problem Possible system board failure - BIOS ROM checksum failure No RAM detected NOTE: If you installed or replaced the memory module, ensure that the memory module is seated properly
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    touch sensitivity. If the touch screen starts losing its sensitivity - The touch screen may have foreign particles (such as sticky notes) that are blocking the touch sensors. To remove these particles: 1. Turn off the computer. 2. Disconnect the AC adapter from the wall outlet. CAUTION: Do
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    Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - The wireless router is offline or wireless has been disabled on the computer. • Check your wireless
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    the AC adapter has a light, ensure that the light on the AC adapter is on. If the power light is solid white and the computer is not responding - The display may not be responding. • Press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell
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    memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see "Contacting Dell" on page 87). If you experience other memory problems - • Run Dell
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    Software Problems If the computer does not start up - Ensure that the AC adapter cable program. NOTE: Software usually includes installation instructions in its documentation or on the CD unable to get a response by pressing a key on your keyboard, or by moving your mouse, press the power button for
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    problems - • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs. • Save and close any open files or programs and shut down your computer through the Start menu. • Check the software documentation or contact the software manufacturer for troubleshooting
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    the notification area of your desktop. The Dell Support Center home page displays your computer's model number, service tag, express service code, and service contact information. The home page also provides links to access: Self Help (Troubleshooting, Security, System Performance, Network/Internet
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    software for reinstallation or create your own backup media. To register and use My Dell Downloads: 1. Go to DownloadStore.dell.com/media. 2. Follow the instructions on the screen to register and download the software. 3. Reinstall the software or create a backup media for future use. System
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    battery low. Replace the battery (see the Service Manual at support.dell.com/manuals) or Contact Dell (see "Contacting Dell" on page 87) for assistance. Hard-disk drive failure - Possible hard-disk drive failure during POST. Contact Dell (see "Contacting Dell" on page 87) for assistance. Hard-disk
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    want to test displays in the system setup program and is active. Press during POST (Power On Self Test) to enter the System Setup (BIOS) utility. Start Dell Diagnostics from your hard drive or from the Drivers and Utilities disc. 67
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    Using Support Tools Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 87) for assistance. 1. Ensure that the
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    Press any key to start Dell Diagnostics from the diagnostic utility partition on your hard drive and to go to the Choose An Option window. 4. Select the test you want to run. 5. If a problem is encountered during a test, a message with an error code and a description of the problem appears on your
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    Using Support Tools Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer. 1. Insert the Drivers and Utilities disc. 2. Shut down and restart the computer. When the DELL™ logo appears, press immediately. NOTE: If you
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    . The Service Tag helps you identify your computer when you contact Dell. 9. When the tests complete, close the test screen to return to the Choose An Option window. 10.To exit Dell Diagnostics and restart the computer, click Exit. 11. Remove the Drivers and Utilities disc. Using Support Tools 71
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    not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup when installing the Dell factory-installed software on a newly installed hard drive Dell Factory Image Restore Operating System disc to restore your computer
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    Click Start . 2. In the search box, type System Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3. Click Next and follow the instructions
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    To restore the operating system and Dell factory-installed software while preserving the data files: 1. Turn off your computer. 2. Disconnect all the devices (USB drive, printer, and so on) connected to the computer and remove any newly added internal hardware. NOTE: Do not disconnect the AC adapter
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    Options menu and follow the instructions on the screen. NOTE: The restoration process may take an hour or more depending on the size of the data to be restored. NOTE: For more information, see knowledge base article 353560 at support.dell.com. Upgrading to Dell DataSafe Local Backup Professional
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    on your computer. • Hard drive failure that prevents data from being recovered. To restore the operating system and Dell factory-installed software on your computer try again. 3. Select the appropriate boot device from the list and press . 4. Follow the instructions on the screen. 76
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    data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not
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    , click Cancel. 8. Select the check box to confirm that you want to continue to reformat the hard drive and restore the system software to the factory condition, then click Next. The restore process begins and may take five or more minutes to complete. A message appears when the operating system
  • Dell XPS 17 | Setup Guide - Page 81
    extensive suite of online services available at Dell Support (support. dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 81 for a more extensive list of Dell Support online. 5. If the preceding steps have not resolved the problem, see "Before You Call
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    see the contact information for your region or go to support.dell.com. DellConnect DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For
  • Dell XPS 17 | Setup Guide - Page 83
    Dell products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) You can access Dell Support
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    To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. If you have a problem with your order, such as missing parts
  • Dell XPS 17 | Setup Guide - Page 85
    , ensure that you back up any data on the hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and personal information, as well as removable media, such as CDs and media cards. Dell is not responsible for any of your confidential, proprietary
  • Dell XPS 17 | Setup Guide - Page 86
    responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns that are missing any of the preceding requirements will be refused at
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    Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating Your Service Tag The Service Tag for your computer can be found on a
  • Dell XPS 17 | Setup Guide - Page 88
    of the computer): • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion cards: • Are you connected to a network? Yes /No • Network, version, and network adapter: • Programs and versions: 86
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    contents of the computer's start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed: Contacting
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    new or additional components like a new hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 76 "Dell Diagnostics" on page 67 "My Dell Downloads" on page 65 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and
  • Dell XPS 17 | Setup Guide - Page 91
    Service Code - You must use the service tag to identify your computer on support.dell.com or to contact technical support the bottom of your computer the Dell Support Center. To launch the Dell Support Center, click the icon in the notification area of your desktop. find drivers and downloads
  • Dell XPS 17 | Setup Guide - Page 92
    . Computer Model Dell™ XPS™ L701X Computer Information System chipset Mobile Intel® 5 series express chipset HM57 Processor type Intel Core™ i3 Intel Core i5 Intel Core i7 Intel Pentium® 90 Memory Memory module connector Memory module capacities Minimum memory Maximum memory two or four user
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    DDR3 NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Connectors Audio one microphone-in connector, one stereo headphones/speakers connector S/PDIF one headphone/digital S/PDIF combo connector Mini-Card one full Mini-Card slot one half Mini
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    eXtended Capacity (SDXC) Memory Stick Memory Stick PRO MSXC Memory Card MultiMedia Card (MMC) xD-Picture Card Camera Type 2.0 megapixel HD with H.264 support Video resolution 1280 x 720 92 Communications Modem (optional) external V.92 56 K USB modem Network adapter 10/100/1000 Ethernet
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    Video Integrated: Video controller Video memory Discrete: Video controller Video memory Display Type Intel HD Graphics up to 256 MB NVIDIA GeForce GT 435M NVIDIA GeForce GT 445M 1 GB DDR3 (GT 435M) 3 GB DDR3 (GT 445M) 17.3-inch HD+ WLED, TrueLife
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    0.33 kg (0.73 lb) Voltage 13.3 V (6-/9-cell) Charge time 4 hours (when the (approximate) computer is turned off) Battery Operating time battery operating time varies depending on operating conditions Coin-cell battery CR-2032 AC Adapter NOTE: Use only AC adapters specified for use with your
  • Dell XPS 17 | Setup Guide - Page 97
    103 (Europe); 105 (Brazil); 106 (Japan) Layout QWERTY/AZERTY/Kanji Specifications Touch Pad X/Y position resolution (graphics table mode) Size: 240 cpi Width 100 mm (3.94 inches) Height 56 mm (2.2 inches) Physical Height Width Depth Weight (with 6-cell battery) 32.9 mm to 38.5 mm (1.29
  • Dell XPS 17 | Setup Guide - Page 98
    ): Operating 0.66 GRMS NonOperating 1.30 GRMS 96 Computer Environment Maximum shock (for operating - measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for non-operating - measured with the hard drive in head-parked position and a 2-ms half-sine pulse
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    be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. 97
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    is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 - Flat 11° Col. Lomas Altas 11950 México, D.F. Regulatory model number Voltage Electricity Output
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    (ing) to the Internet 20 Contacting Dell online 87 Control strip 31 customer service 80 D DataSafe Local Backup 74 DellConnect 80 Dell Diagnostics 67 Dell Factory Image Restore 77 Dell Stage 55 Dell Support Center 64 Diagnostic Checklist 86 drivers and downloads 89 DVDs, playing and creating 51
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    88 flick 46 FTP login, anonymous 81 H hard drive activity light 31 hardware problems diagnosing 67 Hardware Troubleshooter 67 help getting assistance and support 79 100 I Internet connection 20 ISP Internet Service Provider 20 M memory problems solving 61 mini-DisplayPort connector 29 Multimedia
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    82 R resources, finding more 88 restoring factory image 77 S setup, before you begin 7 shipping products for return or repair 83 SIM card 14 software features 50 software problems 62 solving problems 57 specifications 90 support email addresses 81 support sites worldwide 81 System Messages 65
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    Index U USB PowerShare 25 W warranty returns 83 Windows Program Compatibility Wizard 62 Windows Mobility Center 38 wired network network cable, connecting 9 wireless display 18 wireless network connection 59 102
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    Printed in the U.S.A. www.dell.com | support.dell.com 0FMDRJA00
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SETUP GUIDE