Dell XPS 17 Setup Guide - Page 72

Starting Dell Diagnostics From the, Drivers and Utilities Disc, CD/DVD/CD-RW, Boot from CD-ROM

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Using Support Tools Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer. 1. Insert the Drivers and Utilities disc. 2. Shut down and restart the computer. When the DELL™ logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 3. When the boot device list appears, highlight CD/DVD/CD-RW and press . 4. Select the Boot from CD-ROM option from the menu that appears and press . 5. Type 1 to start the CD menu and press to proceed. 6. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 7. Select the test you want to run. 8. If a problem is encountered during a test, a message with an error code and a description of the problem appears on your screen. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 87) for assistance. 70

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70
Using Support Tools
Starting Dell Diagnostics From the
Drivers and Utilities Disc
NOTE:
The
Drivers and Utilities
disc may
not ship with your computer.
Insert the
1.
Drivers and Utilities
disc.
Shut down and restart the computer.
2.
When the DELL
™
logo appears, press <F12>
immediately.
NOTE:
If you wait too long and the
operating system logo appears, continue
to wait until you see the Microsoft
Windows desktop; then, shut down your
computer and try again.
NOTE:
The next steps change the boot
sequence for one time only. On the next
start‑up, the computer boots according
to the devices specified in the system
setup program.
When the boot device list appears,
3.
highlight
CD/DVD/CD-RW
and press
<Enter>.
Select the
4.
Boot from CD-ROM
option
from the menu that appears and press
<Enter>.
Type 1 to start the CD menu and press
5.
<Enter> to proceed.
Select
6.
Run the 32 Bit Dell Diagnostics
from the numbered list. If multiple versions
are listed, select the version appropriate for
your computer.
Select the test you want to run.
7.
If a problem is encountered during a
8.
test, a message with an error code and
a description of the problem appears on
your screen. Write down the error code
and problem description and contact Dell
(see “Contacting Dell” on page 87) for
assistance.