Dell XPS 17 Setup Guide - Page 70

Starting Dell Diagnostics From, Your Hard Drive, invoke the Pre‑Boot System Assessment - memory

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Using Support Tools Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 87) for assistance. 1. Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2. Turn on (or restart) your computer. 3. When the DELL™ logo appears, press immediately. Select Diagnostics from the boot menu and press . This may invoke the Pre-Boot System Assessment (PSA) on your computer. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. 68 NOTE: If you see a message stating that no diagnostics utility partition has been found, run Dell Diagnostics from the Drivers and Utilities disc. If PSA is invoked: a. The PSA will start running tests. b. If the PSA completes successfully, the following message appears : "No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended)."

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68
Using Support Tools
Starting Dell Diagnostics From
Your Hard Drive
Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.
NOTE:
If your computer cannot
display a screen image, contact Dell
(see “Contacting Dell” on page 87) for
assistance.
Ensure that the computer is connected
1.
to an electrical outlet that is known to be
working properly.
Turn on (or restart) your computer.
2.
When the DELL
3.
™
logo appears, press <F12>
immediately. Select
Diagnostics
from the
boot menu and press <Enter>. This may
invoke the Pre‑Boot System Assessment
(PSA) on your computer.
NOTE:
If you wait too long and the
operating system logo appears, continue
to wait until you see the Microsoft
®
Windows
®
desktop; then, shut down your
computer and try again.
NOTE:
If you see a message stating that
no diagnostics utility partition has been
found, run Dell Diagnostics from the
Drivers and Utilities
disc.
If PSA is invoked:
The PSA will start running tests.
a.
If the PSA completes successfully,
b.
the following message appears :
“No problems have been found
with this system so far. Do
you want to run the remaining
memory tests? This will take
about 30 minutes or more.
Do you want to continue?
(Recommended)
.”