Dell XPS 17 Setup Guide - Page 68

CAUTION - Hard Drive SELF MONITORING, S.M.A.R.T error, possible hard drive

Page 68 highlights

Using Support Tools CMOS checksum error - Possible system board failure or RTC battery low. Replace the battery (see the Service Manual at support.dell.com/manuals) or Contact Dell (see "Contacting Dell" on page 87) for assistance. Hard-disk drive failure - Possible hard-disk drive failure during POST. Contact Dell (see "Contacting Dell" on page 87) for assistance. Hard-disk drive read failure - Possible hard-disk drive failure during HDD boot test. Contact Dell (see "Contacting Dell" on page 87) for assistance. No boot device available - No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists. • If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is correct (see the Service Manual at support.dell.com/ manuals). CAUTION - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem - S.M.A.R.T error, possible hard drive failure. Contact Dell (see "Contacting Dell" on page 87) for assistance. 66

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66
Using Support Tools
CMOS checksum error
— Possible system
board failure or RTC battery low. Replace
the battery (see the
Service Manual
at
support.dell.com/manuals)
or Contact
Dell (see “Contacting Dell” on page 87) for
assistance.
Hard-disk drive failure
— Possible hard‑disk
drive failure during POST. Contact Dell (see
“Contacting Dell” on page 87) for assistance.
Hard-disk drive read failure
— Possible
hard‑disk drive failure during HDD boot
test. Contact Dell (see “Contacting Dell” on
page 87) for assistance.
No boot device available
— No bootable
partition on hard drive, the hard drive cable is
loose, or no bootable device exists.
If the hard drive is your boot device, ensure
that the cables are connected and that the
drive is installed properly and partitioned
as a boot device.
Enter system setup and ensure that the
boot sequence information is correct (see
the
Service Manual
at
support.dell.com/
manuals
).
CAUTION - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter has
exceeded its normal operating range. Dell
recommends that you back up your data
regularly. A parameter out of range may
or may not indicate a potential hard drive
problem
— S.M.A.R.T error, possible hard drive
failure. Contact Dell (see “Contacting Dell” on
page 87) for assistance.