Dell XPS 17 Setup Guide - Page 65

To run the Program Compatability Wizard, Start, Control Panel, Programs, Run programs made - windows 8 drivers

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To run the Program Compatability Wizard: 1. Click Start → Control Panel→ Programs→ Run programs made for previous versions of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs. • Save and close any open files or programs and shut down your computer through the Start menu. • Check the software documentation or contact the software manufacturer for troubleshooting information: -- Ensure that the program is compatible with the operating system installed on your computer. Solving Problems -- Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. -- Ensure that the program is installed and configured properly. -- Verify that the device drivers do not conflict with the program. -- If necessary, uninstall and then reinstall the program. -- Write down any error message that is displayed to help in troubleshooting when contacting Dell. 63

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63
Solving Problems
To run the Program Compatability Wizard:
Click
1.
Start
→
Control Panel
→
Programs
→
Run programs made for
previous versions of Windows
.
In the welcome screen, click
2.
Next
.
Follow the instructions on the screen.
3.
If you have other software problems
—
Back up your files immediately.
•
Use a virus‑scanning program to check the
•
hard drive or CDs.
Save and close any open files or programs
•
and shut down your computer through the
Start
menu.
Check the software documentation or
•
contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible
–
with the operating system installed on
your computer.
Ensure that your computer meets
–
the minimum hardware requirements
needed to run the software. See
the software documentation for
information.
Ensure that the program is installed and
–
configured properly.
Verify that the device drivers do not
–
conflict with the program.
If necessary, uninstall and then reinstall
–
the program.
Write down any error message that is
–
displayed to help in troubleshooting
when contacting Dell.