Dell XPS 17 Setup Guide - Page 6

Solving Problems, Using Support Tools .. 64, Restoring Your Operating, System ..72, Getting Help.79 - dock

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Contents Dell Dock (Optional 54 Dell Stage (Optional 55 Solving Problems 57 Beep Codes 57 Touch Screen Problems 58 Network Problems 59 Power Problems 60 Memory Problems 61 Lockups and Software Problems 62 Using Support Tools 64 Dell Support Center 64 My Dell Downloads 65 System Messages 65 Hardware Troubleshooter 67 Dell Diagnostics 67 Restoring Your Operating System 72 System Restore 73 Dell DataSafe Local Backup 74 System Recovery Media 76 Dell Factory Image Restore 77 Getting Help 79 Technical Support and Customer Service 80 DellConnect 80 Online Services 81 Automated Order-Status Service 82 Product Information 82 Returning Items for Repair Under Warranty or for Credit 83 Before You Call 85 Contacting Dell 87 4

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Contents
Dell Dock (Optional). . . . . . . . . . . . . . . . . 54
Dell Stage (Optional)
. . . . . . . . . . . . . . . . 55
Solving Problems
. . . . . . . . . . . . . . . .57
Beep Codes. . . . . . . . . . . . . . . . . . . . . . . . 57
Touch Screen Problems . . . . . . . . . . . . . .58
Network Problems . . . . . . . . . . . . . . . . . . 59
Power Problems . . . . . . . . . . . . . . . . . . . .60
Memory Problems . . . . . . . . . . . . . . . . . . 61
Lockups and Software Problems . . . . . .62
Using Support Tools . . . . . . . . . . . . . 64
Dell Support Center . . . . . . . . . . . . . . . . .64
My Dell Downloads
. . . . . . . . . . . . . . . . . 65
System Messages . . . . . . . . . . . . . . . . . . . 65
Hardware Troubleshooter . . . . . . . . . . . . 67
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . 67
Restoring Your Operating
System . . . . . . . . . . . . . . . . . . . . . . . . .72
System Restore . . . . . . . . . . . . . . . . . . . . . 73
Dell DataSafe Local Backup. . . . . . . . . . . 74
System Recovery Media . . . . . . . . . . . . . . 76
Dell Factory Image Restore . . . . . . . . . . . 77
Getting Help. . . . . . . . . . . . . . . . . . . . 79
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
DellConnect . . . . . . . . . . . . . . . . . . . . . . .80
Online Services . . . . . . . . . . . . . . . . . . . . . 81
Automated Order‑Status Service
. . . . . .82
Product Information. . . . . . . . . . . . . . . . .82
Returning Items for Repair Under
Warranty or for Credit
. . . . . . . . . . . . . . . 83
Before You Call . . . . . . . . . . . . . . . . . . . . .85
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 87