Epson 1280 Printer Basics (For use with printer drivers posted on 10/20/04) - Page 60

Where To Get Help If you need help with your printer, see the contact information below. If you need help with the software that came with your printer, see the information on page 61. Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: Service Access World Wide Web From the Internet, you can reach Epson Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. Automated Telephone Services A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your SoundAdviceSM Express Code is 68000. Use this code to quickly select the Epson Stylus Photo 1280 in Epson SoundAdvice. To speak to a technical support representative, dial: ■ U.S.: (562) 276-7296, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday. ■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Before you call, please have the following information ready: ■ Product name (Epson Stylus Photo 1280) ■ Product serial number (located on the back of the printer) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration and operating system version ■ Description of the problem You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for reseller referral. 60 Problem Solving