Epson C11C484001 Printer Basics - Page 45
Running a Printer Check, Problems and Solutions
UPC - 010343843035
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Running a Printer Check You can run a printer check to determine whether a problem comes from the printer or some other source. 1. Turn off your printer and computer. 2. Disconnect the printer's interface cable. 3. Load letter-size paper in the printer. 4. Hold down the b maintenance button, then press and release the Ppower button. Continue holding down the b maintenance button until the green P power light flashes, then release it. The printer prints one page showing its ROM version number, and a nozzle check pattern. (If the pattern has lines or gaps through it, clean the print head; see page 27.) I If the check page prints, the problem probably lies in your software settings, the interface cable, or your computer. Your software may not be installed correctly. I If the check page doesn't print, you may have a problem with your printer. Try the suggestions in "Problems and Solutions" beginning on page 41. If nothing works, contact your dealer or EPSON as described on page 48. 5. Turn off the printer after it prints the check page. Then reconnect the cable and turn on your printer and computer. 40 Solving Problems