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Epson C823781 Administrator's Manual - Page 233

Chap 12-Troubleshooting, General Problems

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Chapter 12 Troubleshooting 12 12 General Problems 12 Cannot configure the print server or cannot print from the network. Cause What to do The printer settings or network settings may be wrong. First, check to see if you can print a status sheet, as described in "Status sheet button" on page 9. If you can print a status sheet, check the network settings; otherwise, set the interface mode of the printer's control panel to Auto or Option. 12 12 12 12 Cannot print even if you have assigned the IP address to the computer and the printer. Cause What to do You have assigned an IP address to the computer manually, but you assigned the IP address to the printer by Automatic Private IP Addressing (APIPA). Assign the printer's IP address so that it belongs to the same segment of the computer. Use EpsonNet WinAssist/MacAssist/WebAssist and the printer's control panel. 12 12 12 12 12 Troubleshooting 221

Section	Page
Front Matter	1
Contents	5
Introduction	13
About Your Print Server	13
Important Safety Instructions	14
About This Guide	15
Warnings, Cautions, and Notes	15
Package Contents	16
Operating Environment	17
Supported Epson Printers	18
Features of the Print Server	19
Print Server Operation	20
About the Software	23
Terms and Concepts	24
Overview	25
Chap 1-Installing Components on Your Computer	27
About Installing Components on Your Computer	27
Windows Me/98/95	27
Windows XP	30
Windows Server 2003	33
Windows 2000	35
Windows NT 4.0	38
Macintosh	42
Mac OS 8.6 to 9.x	42
Mac OS X	42
Chap 2-How to Set Up the Print Server	43
Connecting the Print Server to the Network	43
Installing EpsonNet WinAssist/MacAssist	45
For Windows	45
For Macintosh	46
Setting an IP Address Using EpsonNet WinAssist	48
Setting an IP Address Using EpsonNet MacAssist	54
Chap 3-EpsonNet WinAssist Configuration Utility	61
About EpsonNet WinAssist	61
Menu Bar	62
Timeout option	63
Search method	64
Search options	65
Firmware update	68
Details of the Configuration Dialog Box	68
Information	68
TCP/IP	70
NetWare	74
MS Network	80
AppleTalk	82
IPP	84
SNMP	85
About Password	87
Chap 4-EpsonNet MacAssist Configuration Utility	89
About EpsonNet MacAssist	89
Menu Bar	89
Timeout	91
Network path search setting	91
Search options	92
Details of the Configuration Dialog Box	94
Information	94
TCP/IP	95
AppleTalk	99
IPP	100
About Password	101
Configuring the Print Server Using EpsonNet MacAssist EasySetup	102
Chap 5-Installing the Printer Driver	107
Windows Me/98/95	107
LPR printing	107
Internet printing (Windows 98/95)	107
Internet printing (Windows Me)	108
Microsoft Network Shared printing	109
Installing a printer driver	110
Using the NET USE command	111
Windows XP	112
LPR printing	112
Internet printing	115
Microsoft Network Shared printing	116
Installing a printer driver	117
Using the NET USE command	118
Windows Server 2003	119
LPR printing	119
Internet printing	121
Microsoft Network Shared printing	123
Installing a printer driver	123
Using the NET USE command	124
Windows 2000	125
LPR printing	125
Internet printing	127
Microsoft Network Shared printing	128
Installing a printer driver	129
Using the NET USE command	130
Windows NT 4.0	131
LPR printing	131
Internet printing	132
Microsoft Network Shared printing	132
Installing a printer driver	133
Using the NET USE command	134
Macintosh	135
Mac OS 8.x to 9.x	135
Mac OS X	136
OS/2	137
LPR printing	137
NetBEUI printing	141
Chap 6-Settings for NetWare Server	143
Introduction to NetWare Settings	143
Supported systems	143
About modes	144
Instructions for Using NetWare	145
Using Bindery Print Server (NetWare 3.x/4.x)	147
Using NDS Print Server (NetWare 4.x/5.x/6.0)	148
Using Remote Printer Mode (NetWare 3.x)	149
Using Bindery Remote Printer Mode (NetWare 4.x)	153
Using NDS Remote Printer Mode (NetWare 4.x/5.x/6.0)	156
Using the NDPS Gateway	162
Outline of settings	163
Making the printer environment	163
Creating an NDPS Manager	164
Creating a Printer Agent	165
Configuring for NetWare using EpsonNet WinAssist	167
Setting the printer on client workstations	168
Instructions for Using a Dial-Up Network	169
Using a dial-up network in each mode	169
When there is a primary server at the dial-up destination	170
When there is a primary server in the local network	171
Chap 7-Settings for UNIX	173
Introduction to UNIX Settings	173
lpr filters	173
Setting Up Different UNIX Systems Using the lpr Command	174
Setting up for SunSoft Solaris 2.4 or later	175
Setting up for SunOS 4.1.4 or later	176
Setting up for IBM AIX 3.2.5 or later and 4.1.3 or later	177
Setting up for HP/UX 9.05 or later	178
Setting up for SCO UNIX 4.2 or later (Open Server)	179
Using the ftp Command	181
Chap 8-EpsonNet Direct Print	183
About EpsonNet Direct Print	183
System Requirements	184
Installing EpsonNet Direct Print	184
Setting Up Your Printer Using EpsonNet Direct Print	185
Adding a printer located in the same segment	186
Adding a printer beyond a router	187
Adding a printer from the Printers folder	189
Installing the printer driver	191
Configuring the Printer Port	192
Windows Me/98/95	192
Chap 9-EpsonNet Internet Print	195
About EpsonNet Internet Print	195
System Requirements	195
Installing EpsonNet Internet Print	196
Setting Up Your Printer Using EpsonNet Internet Print	196
Windows 98/95	197
Windows NT 4.0	202
Status Alert Window	205
Chap 10-EpsonNet WebAssist	207
About EpsonNet WebAssist	207
Supported Web browser	207
About Web browser setting	208
Configuring the Print Server Using EpsonNet WebAssist	208
Opening Screen	214
Index	214
Menu	215
Information	216
General information	216
Configuration - Network Screens	217
NetWare	217
TCP/IP	218
AppleTalk	220
MS Network	220
IPP	221
SNMP	222
Optional Screens	223
Administrator	223
Reset	223
Password	224
Chap 11-EpsonNet WebManager	225
About EpsonNet WebManager	225
System Requirements	226
EpsonNet WebManager Functions	227
EpsonNet WebManager Operating Structure	228
Installing EpsonNet WebManager	230
Starting EpsonNet WebManager	231
Opening the Online Guide	232
Chap 12-Troubleshooting	233
General Problems	233
Problems Specific to Your Network Environment	237
Windows Me/98/95 environment	237
Windows XP/Server 2003/2000/NT environment	238
Macintosh environment	239
NetWare environment	239
Initializing the Print Server	241
Appendix A-Tips for Administrator	243
Selecting a Printing Method	243
Printing from Windows	243
Printing from Macintosh	244
Features of the Printing Methods	244
LPR (TCP/IP) printing	244
Internet printing	245
Microsoft Network Shared printing	245
Setting an IP Address Using the arp/ping Command	246
Checking the LAN	247
Setting and checking the new IP address	248
Instructions on Using a Dial-Up Router	249
Function of Universal Plug and Play	250
Uninstalling Software	251
Windows Me/98/95/2000/NT 4.0	251
Windows XP/Server 2003	251
Macintosh	252
Appendix A-Specifications	253
Print Server Specification	253
Regulatory Approvals	253
Reliability	254
Environmental	254
Network Software	254
Regulatory Approvals for AC Adapter A120H	255
Regulatory Approvals for AC Adapter A192H	256