Epson C823781 Administrator's Manual - Page 240
It takes a long time to start EpsonNet WinAssist.
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It takes a long time to start EpsonNet WinAssist. Cause What to do The Novell Client service is installed. Double-click Network in Control Panel, and then double-click the network adapter that does not use the IPX/SPX-compatible protocol. Clear the items related to IPX to unbind IPX. The printers on the IPX network do not appear in the EpsonNet WinAssist dialog box. Cause What to do The printer is turned off. Turn on the printer. The printer is not in the same segment as the computer where you installed EpsonNet WinAssist. To search for print servers in other segments, use Search Options of EpsonNet WinAssist. You have not logged in to the target NetWare server with supervisor privileges. From the computer on which EpsonNet WinAssist is installed, log in to the target NetWare server with supervisor privileges. 228 Troubleshooting