Epson C823781 Administrator's Manual - Page 234

Unable to start EpsonNet WinAssist., The message EpsonNet WinAssist cannot be used because no

Page 234 highlights

Cannot communicate with the print server. (The print server does not appear in the printer list of EpsonNet Win/MacAssist.) Cause What to do The Ethernet setting of the Check the setting of the HUB or the print server is not switch. appropriate for your network environment. Unable to start EpsonNet WinAssist. Cause What to do You have added or deleted protocols after installing EpsonNet WinAssist. Uninstall EpsonNet WinAssist and then reinstall it. See "Uninstalling Software" on page 239 and "Installing EpsonNet WinAssist/MacAssist" on page 33. The message "EpsonNet WinAssist cannot be used because no network is installed." appears when you start EpsonNet WinAssist. Cause What to do Both TCP/IP and IPX/SPX are not installed on the computer. Install the TCP/IP or IPX/SPX protocol. TCP/IP is installed on the Set a correct IP address for the computer. computer, but its IP address is not set correctly. 222 Troubleshooting

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222
Troubleshooting
Cannot communicate with the print server. (The print server
does not appear in the printer list of EpsonNet Win/MacAssist.)
Cause
What to do
The Ethernet setting of the
print server is not
appropriate for your network
environment.
Check the setting of the HUB or the
switch.
Unable to start EpsonNet WinAssist.
Cause
What to do
You have added or deleted
protocols after installing
EpsonNet WinAssist.
Uninstall EpsonNet WinAssist and then
reinstall it. See “Uninstalling Software”
on page 239 and “Installing EpsonNet
WinAssist/MacAssist” on page 33.
The message “EpsonNet WinAssist cannot be used because no
network is installed.” appears when you start EpsonNet
WinAssist.
Cause
What to do
Both TCP/IP and IPX/SPX
are not installed on the
computer.
Install the TCP/IP or IPX/SPX protocol.
TCP/IP is installed on the
computer, but its IP address
is not set correctly.
Set a correct IP address for the computer.