Epson EMP-TW20 User Manual - Page 37

Troubleshooting

Page 37 highlights

Problem Solving Are the image signal format settings correct? If the signal source is connected to the [InputA] port Use the "Input Signal" menu command to set the signal format that matches the signal that is being projected from the connected equipment. "Setting" - "Input Signal" - "Input A" p.30 You can also press on the remote control to select the format. p.15 If the VCR or DVD equipment is connected using an RGB SCART adapter Press to set the signal format to "RGB-Video". p.15 When still no images appear and the DVD equipment is connected, change the setting at the DVD equipment to RGB output. Have the configuration menu Try resetting all of the current settings. p.31 settings been made correctly? Were the projector and computer connected while their power was already turned on? When a computer is connected If the connection is made while the power is already turned on, the function (Fn) key that switches the computer's video signal to external output may not work. Turn the power for the computer that is connected to the projector off and then back on again. Is the computer display output set to only the computer's accessory screen? When a computer is connected The image signals need to be output externally. Change the output setting to an external destination only or to an external destination as well as the computer's own monitor. Computer documentation, under a title such as "External output" or "Connecting an external monitor" The message "Not Supported." is displayed Are the image signal format settings correct? If a composite video or S-Video signal is being input If projection does not occur when the "Video Signal" menu command is set to "Auto", select the signal format that matches the signal source. "Setting" - "Input Signal" - "Video Signal" p.30 If the signal source is connected to the [InputA] port Use the "Input Signal" menu command to set the signal format that matches the signal that is being projected from the connected equipment. "Setting" - "Input Signal" - "Input A" p.30 You can also press on the remote control to select the format. p.15 Does the mode match the frequency and resolution of the image signals? Only when projecting computer images Use the "Resolution" menu command to check the signals being input, and check the "List of compatible signals" to make sure that the signals are compatible. "Info" - "Resolution" p.25 "List of Supported Monitor Displays" p.45 Troubleshooting The message "No Signal." is displayed Are the cables connected correctly? Check that all of the cables required for projection are securely connected. p.12 Has the correct video input port been selected? Press , , or on the remote control or on the projector's control panel to change the image source. p.15 Is the power for the connected Turn the power on for the devices. equipment turned on? 35

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Troubleshooting
35
Problem Solving
The message "Not Supported." is displayed
The message "No Signal." is displayed
Are the image signal format
settings correct?
If the signal source is connected to the [InputA] port
Use the "Input Signal" menu command to set the signal format that
matches the signal that is being projected from the connected
equipment.
"Setting" - "Input Signal" - "Input A" p.30
You can also press
on the remote control to select the format.
p.15
If the VCR or DVD equipment is connected using an RGB SCART
adapter
Press
to set the signal format to “RGB-Video”.
p.15
When still no images appear and the DVD equipment is connected,
change the setting at the DVD equipment to RGB output.
Have the configuration menu
settings been made correctly?
Try resetting all of the current settings.
p.31
Were the projector and
computer connected while their
power was already turned on?
If the connection is made while the power is already turned on, the
function (Fn) key that switches the computer's video signal to
external output may not work. Turn the power for the computer that
is connected to the projector off and then back on again.
Is the computer display output
set to only the computer's
accessory screen?
The image signals need to be output externally. Change the output
setting to an external destination only or to an external destination as
well as the computer's own monitor.
Computer documentation, under a title such as "External output"
or "Connecting an external monitor"
Are the image signal format
settings correct?
If a composite video
or S-Video
signal is being input
If projection does not occur when the "Video Signal" menu
command is set to "Auto", select the signal format that matches the
signal source.
"Setting" - "Input Signal" - "Video Signal" p.30
If the signal source is connected to the [InputA] port
Use the "Input Signal" menu command to set the signal format that
matches the signal that is being projected from the connected
equipment.
"Setting" - "Input Signal" - "Input A" p.30
You can also press
on the remote control to select the format.
p.15
Does the mode match the
frequency and resolution of
the image signals?
Use the "Resolution" menu command to check the signals being
input, and check the "List of compatible signals" to make sure that
the signals are compatible.
"Info" - "Resolution" p.25
"List of Supported Monitor Displays" p.45
Are the cables connected
correctly?
Check that all of the cables required for projection are securely
connected.
p.12
Has the correct video input
port been selected?
Press
,
,
or
on the remote control or
on
the projector's control panel to change the image source.
p.15
Is the power for the connected
equipment turned on?
Turn the power on for the devices.
When a computer is
connected
When a computer is
connected
Only when projecting
computer images