Epson P-2000 User Manual - Page 56

Printing Problems, Updating the Firmware and Printer Driver, Resetting the P-2000 - firmware update

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Page 56 highlights

Printing Problems You cannot print. Cause What to do The printer is not supported. See "Connecting the P-2000 to a Printer" on page 43 to make sure your printer is supported. The printer's power is off. Turn on the printer. The USB cable is not connected correctly. See "Connecting the P-2000 to a Printer" on page 43 and reconnect the cable. You cannot print a JPEG image. Make sure the JPEG image does not exceed 4600 pixels in either the vertical or horizontal direction. Updating the Firmware and Printer Driver Epson will occasionally update the P-2000 firmware. You can download the latest version from Epson's Support web site: http://support.epson.com. Instructions for updating the firmware in your P-2000 will be included with the download information. Resetting the P-2000 If the P-2000 locks up, stops working, or you want to restore the default values, you can reset it. Press the Reset button with a thin object. The P-2000 shuts off, resets its default values, and comes back on. Maintenance and Troubleshooting 56

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Maintenance and Troubleshooting
56
Printing Problems
Updating the Firmware and Printer
Driver
Epson will occasionally update the P-2000 firmware. You
can download the latest version from Epson’s Support web
site:
. Instructions for updating the
firmware in your P-2000 will be included with the
download information.
Resetting the P-2000
If the P-2000 locks up, stops working, or you want to
restore the default values, you can reset it.
Press the
Reset
button with a thin object.
The P-2000 shuts off, resets its default values, and comes
back on.
You cannot print.
Cause
What to do
The printer is not supported.
See “Connecting the P-2000 to a
Printer” on page 43 to make sure
your printer is supported.
The printer’s power is off.
Turn on the printer.
The USB cable is not
connected correctly.
See “Connecting the P-2000 to a
Printer” on page 43 and reconnect
the cable.
You cannot print a JPEG
image.
Make sure the JPEG image does
not exceed 4600 pixels in either the
vertical or horizontal direction.