Epson P-2000 User Manual - Page 57
Where to Get Help - online
UPC - 010343852112
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Where to Get Help Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below. Service World Wide Web Automated Telephone Services Access From the Internet, you can reach Epson Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. To speak to a technical support representative, dial: ❍ U.S.: (562) 276-4303, 6 AM to 6 PM, Pacific Time, Monday through Friday. ❍ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Before you call, please have the following information ready: ❍ Product name (Epson P-2000) ❍ Product serial number (located on the bottom edge of the P-2000) ❍ Proof of purchase (such as a store receipt) and date of purchase ❍ Description of the problem You can purchase a replacement lithium ion battery (B32B818252) from an Epson authorized reseller. For product information and to find the nearest authorized reseller, please call 800-GO-EPSON (800-463-7766) or browse our catalog of products at www.epson.com, select the product you are interested in, and click "Where to Buy." To purchase online, please visit the Epson Store at www.epsonstore.com (U.S. sales only). In Canada, please call 800-463-7766 for a reseller referral. Maintenance and Troubleshooting 57