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Epson TM-m30II Technical Reference Guide TM-m30II-N - Page 92

Roll Paper Cover does not Open

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Roll Paper Cover does not Open When the roll paper cover does not open using the lever, restart the printer. Chapter 5 Handling 92

Section	Page
For Safety	3
Key to Symbols	3
Warnings	3
Cautions	4
Restriction of Use	4
Note about interference	4
Open Source Software License	5
About this Manual	6
Aim of the Manual	6
Manual Content	6
Contents	7
Product Overview	11
Features	11
Product Configurations	13
Models	13
NFC Tag	13
Accessories	14
Part Names and Functions	15
Panel LED	16
Connectors	17
Online and Offline	19
Status and Errors	20
Status Display	20
Network Connection Status	22
Error Status	22
NV Memory (Non-Volatile Memory)	24
NV Graphics Memory	24
User NV Memory	24
Memory Switches (customized values)	24
R/E (Receipt Enhancement)	24
Maintenance Counter	25
Simple Setup for Wireless LAN	26
Useful Functions for Smart Devices	27
NFC Tag	27
QR Code	27
Printing Using Multiple Interfaces	28
Setup	29
Flow of Setup	29
Installing the Printer	30
Changing to the Front Eject Position	31
Changing the Paper Width	32
Connecting the Optional Wireless LAN Unit	34
Connecting the Optional Customer Display	35
Connecting the Optional External Buzzer	36
Attachment Position	36
Connecting the Cash Drawer	37
Required specifications of cash drawers	37
Connecting the drawer kick cable	38
Connecting to the Power Source	39
Connecting the AC cable	39
Connecting the Printer to the Host Devices	42
USB Interface	42
Ethernet Interface	42
Wireless LAN Interface	42
Attaching the Power Switch Cover	46
Enabling the Roll Paper Near-End Detection	47
Advanced Usage	48
Software Settings	48
Functions	49
Network Settings	57
Setup methods	57
Flow of Setup	57
Setup using EpsonNet Config	58
Setup using EpsonNet Config (Web version)	59
Setup using arp/ping commands	61
MAC Address Confirmation	61
Setting/Check Modes	62
Self-test Mode	64
NV Graphics Information Print Mode	64
Receipt Enhancement Information Print Mode	65
Software Setting Mode	65
Restore Default Values Mode	67
Interface Setup Mode	68
TM-Intelligent Settings Information Print Mode	69
Peripheral Device Information Print Mode	69
Hexadecimal Dumping Mode	70
Printing a Status Sheet	71
Resetting the Interface Settings	73
TM-Intelligent Function	74
Server direct print	74
Status Notification	74
Network Tethering (iOS device only)	75
Tablet Devices Supported by the Network Tethering	76
Firmware Versions that Supports the Network Tethering	76
Enabling the Tethering Function	76
Connection Procedure	77
Application Development Information	79
Controlling the Printer	79
ePOS-Print XML	79
ESC/POS	79
Controlling the Cash Drawer	80
Controlling the Optional External Buzzer	81
Software	82
Development Kit	82
Drivers	83
Utilities	84
Others	84
Download	85
Application Development and Distribution for iOS	86
Notes on Printing Barcodes and Two-Dimensional Symbols	86
Handling	87
Installing Roll Paper	87
For the top eject position	87
For the front eject position	89
Removing Jammed Paper	91
Roll Paper Cover does not Open	92
Cleaning the Printer	93
Cleaning the Printer Case	93
Cleaning the Thermal Head/Platen Roller	93
Preparing for Transport	94
Removing/Attaching the Rear and Bottom Covers	95
Removing the Covers	95
Attaching the Covers	97
Appendix	99
Product Specifications	99
Printing Specifications	101
Character Specifications	102
Paper Specifications	104
Printable Area	105
Printing and Cutting Positions	106
Electrical Characteristics	106
Environmental Conditions	107
External Dimensions	108
Specifications of Interface and Connector	110
USB Interface	110
Network Interface	111
NFC Tag	115
Bluetooth Low Energy Technology Advertising	116
Introduction	116
Dongle specifications	116
Procedure	116
Changing the Bluetooth Low Energy Technology Advertising Packet	117
Character Code Tables	128

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Chapter 5

Handling

Roll Paper Cover does not Open

When the roll paper cover does not open using the lever, restart the printer.