Gateway E-9422R Gateway E-9422R Server User Guide - Page 76

LED information

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CHAPTER 6: Troubleshooting Beeps 1 2 3 4 5 6 7 8 9 10 11 The following table shows POST error beep codes. Prior to system video initialization, BIOS uses these codes to inform you of error conditions. Description Troubleshooting steps Memory refresh timer error Reseat the memory modules or replace with modules you know are good. Parity error in the first 64 KB of memory. Same as for 1 beep. Base memory read/write test error Same as for 1 beep. System board timer not operational. Possible system board malfunction. To eliminate the possibility of an add in-card problem, remove all expansion cards. If the beep code occurs even when all expansion cards have been removed, the system board is at fault. If the beep code does not occur when the expansion cards have been removed, one of the cards is causing the problem. Install the cards one at a time until the problem happens again. When the beep code returns, the most recent card you installed is at fault. A processor on the system board generated an error. Remove one of the processors if two are installed, then try a known good processor in the first socket. Same as for 4 beeps. The keyboard controller (8042) may be defective. The BIOS cannot switch to Protected mode. Remove the keyboard to see if the error goes away. If it does, try a known good keyboard. Same as for 4 beeps. General exception error (processor exception error). Same as for 5 beeps Display memory error (system video adapter). If the system video adapter is an add-in card, replace or reseat the video adapter. If the video adapter is integrated into the system board, the board may be faulty. Try using an add-in card. The ROM checksum value does not match the value encoded in the BIOS. Same as for 4 beeps. The shutdown register for CMOS RAM failed. Same as for 4 beeps. The cache memory test failed. Same as for 4 beeps. LED information See the following table for a description of this server's LEDs and the information they provide: LED Name Function Location Color Description ID Aid in server Control panel and Yellow On - Server identification identification back of system (front) enabled board Blue (back) System Fault Visible fault warning Control panel Red Off - System normal Blinking - Non-critical system fault On - Critical system fault (system needs to be shut down and serviced) 70

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CHAPTER 6: Troubleshooting
70
The following table shows POST error beep codes. Prior to system video initialization, BIOS uses
these codes to inform you of error conditions.
LED information
See the following table for a description of this server’s LEDs and the information they provide:
Beeps
Description
Troubleshooting steps
1
Memory refresh timer error
Reseat the memory modules or replace with
modules you know are good.
2
Parity error in the first 64 KB of memory.
Same as for 1 beep.
3
Base memory read/write test error
Same as for 1 beep.
4
System board timer not operational.
Possible system board malfunction. To eliminate
the possibility of an add in-card problem,
remove all expansion cards.
If the beep code occurs even when all expansion
cards have been removed, the system board is
at fault.
If the beep code does not occur when the
expansion cards have been removed, one of the
cards is causing the problem. Install the cards
one at a time until the problem happens again.
When the beep code returns, the most recent
card you installed is at fault.
5
A processor on the system board generated an
error.
Remove one of the processors if two are
installed, then try a known good processor in the
first socket.
Same as for 4 beeps.
6
The keyboard controller (8042) may be
defective. The BIOS cannot switch to Protected
mode.
Remove the keyboard to see if the error goes
away. If it does, try a known good keyboard.
Same as for 4 beeps.
7
General exception error (processor exception
error).
Same as for 5 beeps
8
Display memory error (system video adapter).
If the system video adapter is an add-in card,
replace or reseat the video adapter. If the video
adapter is integrated into the system board, the
board may be faulty. Try using an add-in card.
9
The ROM checksum value does not match the
value encoded in the BIOS.
Same as for 4 beeps.
10
The shutdown register for CMOS RAM failed.
Same as for 4 beeps.
11
The cache memory test failed.
Same as for 4 beeps.
LED Name
Function
Location
Color
Description
ID
Aid in server
identification
Control panel and
back of system
board
Yellow
(front)
Blue (back)
On - Server identification
enabled
System Fault
Visible fault
warning
Control panel
Red
Off - System normal
Blinking - Non-critical system
fault
On - Critical system fault
(system needs to be shut down
and serviced)