Gateway NX100 Gateway Notebook Reference Guide R2 for Windows XP - Page 88

Keyboard, Connecting to a Web site takes too long, People are sending you e-mail messages,

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CHAPTER 9: Troubleshooting Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties. Connecting to a Web site takes too long Many factors can affect Internet performance: ■ The condition of the telephone lines in your residence or at your local telephone service ■ The condition of the Internet computers to which you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your notebook People are sending you e-mail messages, but you have not received any mail ■ Click the receive button in your e-mail program. ■ Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. Keyboard The external keyboard does not work ■ Make sure that the keyboard cable is plugged in correctly. ■ Remove all extension cables and switchboxes. ■ Clean the keyboard by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. 82

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CHAPTER 9: Troubleshooting
82
Double-check the URL or try a different URL. If
the error message still appears, disconnect from
the ISP connection and close your browser, then
reconnect and open the browser. If you still get
the error, your ISP may be having technical
difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
The condition of the telephone lines in
your residence or at your local telephone
service
The condition of the Internet computers to
which you connect and the number of
users accessing those computers
The complexity of graphics and
multimedia on Web pages
Having multiple Web browsers open,
performing multiple downloads, and
having multiple programs open on your
notebook
People are sending you e-mail messages, but
you have not received any mail
Click the receive button in your e-mail
program.
Make sure that your account with your
Internet service provider (ISP) is set up
correctly. Contact your ISP for technical
support.
Keyboard
The external keyboard does not work
Make sure that the keyboard cable is
plugged in correctly.
Remove all extension cables and
switchboxes.
Clean the keyboard by using an aerosol can
of air with a narrow, straw-like extension to
remove dust and lint trapped under the
keys.