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HTC Sensation User Manual - Page 201

Restarting HTC Sensation, Performing a factory reset via settings - battery replacement

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201 Update and reset Restarting HTC Sensation If HTC Sensation is running slower than normal, an application is not performing properly, or HTC Sensation becomes unresponsive, try restarting HTC Sensation and see if that helps solve the problem. 1. If the display is off, press the POWER button to turn it back on. 2. Unlock the display. 3. Press and hold the POWER button, and then tap Restart. 4. When asked to confirm, tap Restart. If these steps don't work, you can remove and replace the battery, and then turn HTC Sensation on to restart it. Resetting HTC Sensation Do a factory reset to return HTC Sensation to its original state before the first time you turned it on. If you're passing HTC Sensation on to someone else or HTC Sensation has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset). Factory reset is not a step to be taken lightly. It'll permanently delete all your data and customized settings, and will remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset. Performing a factory reset via settings The most convenient way to do a factory reset is via the settings. 1. From the Home screen, press , and then tap Settings. 2. Tap SD & phone storage > Factory data reset. 3. Tap Reset phone, and then tap Erase everything. Performing a factory reset using hardware buttons If you can't turn HTC Sensation on or access settings, you can still perform a factory reset by using the hardware buttons on HTC Sensation. 1. Remove the battery, wait for a few seconds, then reinsert the battery. 2. Press and hold the VOLUME DOWN button, and then briefly press the POWER button. 3. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button. 4. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.

Section	Page
Getting started	8
Inside the box	8
HTC Sensation	8
Front panel	8
Top panel	9
Left panel	9
Back panel	9
Bottom panel	9
Back cover	10
Removing the back cover	10
Replacing the back cover	11
SIM card	11
Inserting the SIM card	11
Removing the SIM card	12
Storage card	12
Inserting the storage card	12
Removing the storage card	12
Unmounting the storage card	12
Battery	13
Removing the battery thin film	13
Removing the battery	13
Inserting the battery	14
Charging the battery	14
Switching the power on or off	15
Switching the power on	15
Switching the power off	15
Entering your PIN	15
Finger gestures	15
Setting up HTC Sensation for the first time	16
Ways of getting contacts into HTC Sensation	16
Home screen	17
Extended Home screen	17
Using Leap view	18
Basics	19
Adjusting the volume	19
Adjusting the ringer volume	19
Adjusting the earpiece volume for calls	19
Adjusting the media volume	19
Adjusting the volume via settings	19
Sleep mode	20
Switching to Sleep mode	20
Waking up from Sleep mode	20
Unlocking the screen	20
Opening an app from the lock screen	21
Status and notifications	21
Status icons	21
Notification icons	22
Notification LED	23
Notifications panel	24
Switching between recently opened apps	24
Using Quick Settings	25
Closing the Notifications panel	25
Connecting HTC Sensation to a computer	25
Copying files to or from the storage card	26
Copying text, looking up information, and sharing	27
Selecting text	27
Copying and pasting text	27
Searching or translating text	27
Pasting text in a new message or social network status update	28
Printing	28
Want some quick guidance on using your phone?	29
Searching Show Me	29
Setting up search from the Home screen	29
Personalizing	30
Making HTC Sensation truly yours	30
Personalizing HTC Sensation with scenes	30
Using a preset scene	30
Creating a new scene	30
Renaming a scene	31
Deleting scenes	31
Changing your wallpaper	31
Applying a new skin	32
Personalizing your Home screen with widgets	32
Adding a widget to your Home screen	32
Changing the settings of a widget	33
Adding icons and other shortcuts on your Home screen	34
Adding folders on your Home screen	34
Creating a new folder and adding items to it	34
Renaming a folder	34
Rearranging or removing widgets and icons on your Home screen	35
Moving a widget or icon	35
Removing a widget or icon	35
Rearranging the Home screen	36
Using sound sets	36
Choosing a preset sound set	36
Creating a sound set	37
Changing your ringtone, notifications, and sounds	37
Deleting sound sets	37
Rearranging or hiding application tabs	38
Adding a tab back	38
Customizing the lock screen	39
Phone calls	40
Different ways of making calls	40
Making a call on the Phone dialer screen	40
What is Smart dial?	41
Using Speed dial	41
Assigning a speed dial key	41
Calling a phone number in a text message	41
Calling a phone number in an email	42
Making an emergency call	42
Receiving calls	43
Answering a call	43
Rejecting a call	43
Muting the ringing sound without rejecting the call	43
HTC Caller ID	44
What can I do during a call?	44
Putting a call on hold	44
Switching between calls	44
Turning the speakerphone on during a call	45
Muting the microphone during a call	45
Ending a call	45
Setting up a conference call	45
Internet calls	46
Adding an Internet calling account	46
Making an Internet call	46
Using Call history	47
Checking a missed call	47
Checking calls in the Call History	47
Adding a new phone number to your contacts from Call History	47
Clearing the Call History list	48
Using Home dialing	48
Turning off Home dialing	48
Call services	48
Turning Airplane mode on or off	49
Messages	50
Opening Messages	50
Sending a text message (SMS)	50
Sending a multimedia message (MMS)	51
Creating a slideshow	52
Resuming a draft message	53
Viewing and replying to a message	53
Replying to another phone number of the contact	54
Forwarding a message	54
Viewing and saving an attachment from a multimedia message	55
Push messages	55
Opening and reading a new push message	55
Viewing all your push messages	55
Managing message conversations	56
Protecting a message from deletion	56
Copying a message to your SIM card	56
Deleting a single message	56
Deleting several messages within a conversation	56
Deleting a conversation	57
Deleting several conversations	57
Setting message options	57
Search and Web browser	59
Searching HTC Sensation and the Web	59
Setting search options	59
Performing searches on the Web and HTC Sensation	59
Quickly looking up information on the Web	60
Translating words to other languages	60
Using the web browser	61
Going to a webpage	61
Changing the screen orientation	61
Navigating and zooming on a webpage	61
Selecting a link on a webpage	61
Selecting an address or phone number on a webpage	62
Opening a new browser window	62
Switching between browser windows	63
Downloading from the Web	63
Downloading apps from the Web	63
Viewing your downloads	64
Viewing bookmarks and previously visited pages	64
Bookmarking a webpage	64
Opening a bookmark	64
Editing a bookmark	64
Viewing a previously visited page	64
Clearing the list of previously visited pages	64
Viewing a page that you often visit	65
Clearing the list of most visited pages	65
Changing the view of bookmarks or most visited pages	65
Setting browser options	65
Setting your home page	65
Browsing full versions of all websites	66
Choosing when to show Flash content	66
Camera	67
Camera basics	67
Viewfinder screen	67
Zooming	68
Auto focusing	68
Using the front camera	68
Taking a photo	68
Recording video	69
Adding effects	70
After capturing	70
Changing camera settings	70
Camera scenes	72
Photos, videos, and music	73
Gallery	73
About the Gallery app	73
Selecting an album	73
Viewing photos	74
Zooming in or out on a photo	74
Viewing photos as a slideshow	75
Watching a video	75
Editing your photos	75
Rotating a photo	75
Cropping a photo	75
Adding effects	76
Trimming a video	76
Sending your photos and videos	77
Sending photos or videos by email	77
Sending a photo or video by MMS	77
Sending photos or videos using Bluetooth	78
Sharing your photos and videos on the Web	78
Sharing photos or videos on Facebook	78
Sharing photos and videos on Flickr	79
Sharing photos on Picasa	79
Sharing videos on YouTube	79
Viewing photos in your social networks	80
Viewing photos on Facebook	80
Viewing photos on Flickr	80
Commenting on photos in your social networks	80
Music	81
Listening to music	81
Playing music from the Lock screen	81
Browsing albums in landscape view	82
About the Music widget	82
Browsing music in the library	83
Creating a playlist	83
Playing the songs in a playlist	83
Managing playlists	84
Deleting playlists	84
Setting a song as a ringtone	84
Trimming an MP3 ringtone	85
Checking if the song was added as a ringtone	85
Sharing music using Bluetooth	85
Finding music videos on YouTube	86
Updating album covers	86
Connected Media	87
Sharing media on your home network	87
HTC services	89
HTC Watch	89
Watching movies on the go	89
HTCSense.com	89
Signing up for your HTCSense.com account	89
Signing up from HTC Sensation	89
Signing up from your computer	89
Updating your HTCSense.com account details	89
Turning on Phone finder	90
Using HTCSense.com	90
Making HTC Sensation ring	90
Forwarding calls and messages	90
Locating HTC Sensation	91
Locking HTC Sensation	91
Erasing the contents of HTC Sensation	91
Deleting your HTCSense.com account	91
Accounts and sync	92
About online accounts	92
Synchronizing with a Google Account	92
Adding more Google Accounts	92
Forgot your Google Account password?	93
Adding a social network account	93
Managing your online accounts	93
Changing general sync settings	93
Synchronizing an account manually	94
Changing account settings	94
Removing an account	94
People	95
Transferring contacts from your old phone	95
About the People app	96
Your contacts list	97
Filtering your contacts list	97
Setting up your profile	98
What you can see on your profile	98
Importing contacts from your SIM card	98
Adding a new contact	99
Searching for contacts	99
Importing a contact from an Exchange ActiveSync account	100
Merging contact information	101
Accepting matched contacts suggestions	101
Viewing a list of all your linked contacts	101
Manually merging contact information	102
Breaking the link	102
Backing up your contacts to the storage card	102
Importing contacts from the storage card	102
Contact information and conversations	102
Editing a contact’s information	103
Deleting contacts	103
Sending contact information as a vCard	104
Sending multiple contact cards	104
Contact groups	105
Creating a group	105
Editing a contact group	105
Sending a message or email to a group	106
Rearranging your contact groups	106
Rearranging the members of a contact group	106
Deleting groups	106
Adding People widgets	107
Setting the default communication method	107
Changing the default communication method	108
Getting in touch with a contact	108
Adding group members to a People widget	108
Social	109
Facebook for HTC Sense	109
Tweeting on the go using Peep	110
Sending a tweet	111
Searching for Twitter users to follow	111
Unfollowing a Twitter user	111
Sending a direct message	111
Setting Peep options	111
Using Friend Stream	112
Updating your status	113
Commenting on and liking Facebook posts	113
Checking notifications from your social networks	114
Sharing your location with your Facebook friends	114
About the Friend Stream widget	115
Chatting in Google Talk	115
Chatting with a friend	115
Accepting a chat invitation	115
Changing your online status and picture	116
Adding and managing friends	116
Changing settings or signing out	117
Email	118
Gmail	118
Using Gmail	118
Viewing your Gmail Inbox	118
Sending a new message	118
Replying to or forwarding an email message	119
Getting help	119
Mail	119
About the Mail app	119
Adding a POP3/IMAP email account	120
Adding a Microsoft Exchange ActiveSync account	120
Checking your Mail inbox	121
Viewing the unified inbox of all your email accounts	121
Switching between different views of your inbox	121
Refreshing an email account	122
Sorting email messages	122
Quickly browsing your inbox	122
Managing email messages	122
Deleting an email message	122
Selecting several email messages	123
Moving several email messages to another folder	123
Moving an email message after reading	123
Deleting all messages	123
Switching to other mail folders	123
Sending an email message	123
Resuming a draft email message	125
Reading and replying to an email message	125
Setting the priority for an email message	125
Working with Exchange ActiveSync email	125
Flagging an email	125
Setting your Out of the office status	125
Sending a meeting request	126
Changing email account settings	126
Deleting an email account	126
Calendar	127
About Calendar	127
Creating an event	127
Changing Calendar views	128
Using month view	128
Using day and agenda views	128
Using week view	128
Managing Calendar events	129
Viewing an event	129
Editing an event	129
Deleting an event	129
Sharing an event (vCalendar)	130
Accepting or declining a meeting invitation	130
Dismissing or snoozing event reminders	130
Showing or hiding calendars	131
Changing Calendar settings	131
Reminder settings	131
Calendar view settings	131
About the Calendar widget	132
Maps and location	133
Location settings	133
Turning on location services	133
Locations	133
About Locations	133
Finding your location and what’s around you	133
Searching for a place of interest	134
Searching for an address	134
Viewing maps	135
Using the compass	135
Moving around the map	135
Zooming in or out of a map	135
Choosing which places of interest to show on the map	135
Pinning a location on the map	136
Changing the language of street names and places of interest	136
Recording favorite places as footprints	136
Adding a location as a footprint	136
Setting a footprint as your home location	137
Revisiting a footprint	137
Editing or deleting a footprint	137
Sharing your footprints	137
Deleting multiple footprints	137
Exporting your footprints	138
Importing footprints	138
Planning your trips	138
Creating a trip	138
Getting directions to your places of interest	138
Managing a trip	139
Reordering or deleting trips	139
Exporting your trips	140
Importing trips	140
Getting directions	140
Getting directions from your current location	140
Getting directions by setting a start and end location	141
Using turn-by-turn navigation (Premium navigation)	141
Using Locations to navigate to a destination	141
Setting navigation preferences	141
Turning off speed and safety camera alerts	142
Answering a call while using navigation	142
Managing Locations services	142
Downloading maps or purchasing services	142
Adding navigation widgets	142
Google Maps	143
About Google Maps	143
Getting around maps	143
Searching for a location	144
Clearing the map	144
Searching for a place of interest near you	145
Getting directions	145
Getting help	146
Finding your friends with Google Latitude (available by country)	146
Opening and joining Latitude	146
Market and other apps	147
Finding and installing apps from Android Market	147
Finding and installing an app	147
Opening an installed app	148
Uninstalling an app	148
Getting help	148
Using the Clock	149
About the HTC Clock widget	149
Changing the location on the Clock widget	149
Using the Clock app	149
Using Desk Clock	150
Using World Clock	150
Setting your home city	150
Setting the time zone, date, and time	150
Adding a city to the World Clock screen	150
Setting an alarm	151
Deleting an alarm	151
Changing alarm sound settings	151
Checking Weather	152
Adding a city to the Weather screen	152
Changing the order of cities on the Weather screen	152
Deleting cities from the Weather screen	152
Changing Weather options	153
About the Weather widget	153
Reading eBooks	153
Searching inside an eBook	154
Adding a note or highlighting selected text	154
Viewing notes and highlights you've created	155
Downloading an eBook	155
About the My Shelf widget	155
Reading news feeds	156
Subscribing to news channels	156
Adding a keyword	156
Adding people to follow	156
Reading a story	157
Changing update schedule and content settings	157
About the News widget	157
Keeping track of your stocks	158
Adding a stock quote or stock market index	158
Changing update schedule and color settings	159
Working on documents	159
Viewing a document	159
Editing a document	159
Watching videos on YouTube	160
Searching for videos	160
Clearing the search history	160
Sharing a video link	161
Capturing and sharing videos on YouTube	161
Listening to FM Radio	161
Tuning in to an FM station	161
Closing or turning off FM Radio	162
Recording your voice	162
Sharing a voice clip	162
Setting a voice clip as a ringtone	163
Using Flashlight	163
Sharing games and apps	164
HTC Sync	165
About HTC Sync	165
Installing HTC Sync	166
Setting up HTC Sync to recognize HTC Sensation	166
Getting to know the workspace	167
Setting up synchronization	167
Music sync options	167
Gallery sync options	168
Calendar sync options	168
People sync options	169
Bookmarks sync options	169
Documents sync options	170
Synchronizing HTC Sensation	170
Installing an app from your computer to HTC Sensation	171
Synchronizing another device with your computer	171
Downloading the latest HTC Sync upgrade	171
Keyboard	172
Using the onscreen keyboard	172
Selecting a keyboard layout	172
Entering text	172
Enabling multiple keyboard languages	173
Changing to the landscape onscreen keyboard	173
Entering words with predictive text	173
Setting a second language for the keyboard	174
Adding a word to the predictive text dictionary	174
Editing or deleting a word in the predictive text dictionary	174

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Restarting HTC Sensation

If HTC Sensation is running slower than normal, an application is not performing

properly, or HTC Sensation becomes unresponsive, try restarting HTC Sensation and

see if that helps solve the problem.

If the display is off, press the POWER button to turn it back on.

Unlock the display.

Press and hold the POWER button, and then tap

Restart

When asked to confirm, tap

Restart

If these steps don't work, you can remove and replace the battery, and then turn

HTC Sensation on to restart it.

Resetting HTC Sensation

Do a factory reset to return HTC Sensation to its original state before the first time

you turned it on.

If you’re passing HTC Sensation on to someone else or HTC Sensation has a persistent

problem that cannot be solved, you can perform a factory reset (also called a hard

reset). Factory reset is not a step to be taken lightly. It’ll permanently delete all your

data and customized settings, and will remove any applications you’ve downloaded

and installed. Be sure to back up any data and files you want to keep before you do a

factory reset.

Performing a factory reset via settings

The most convenient way to do a factory reset is via the settings.

From the Home screen, press

, and then tap

Settings

Tap

SD & phone storage

Factory data reset

Tap

Reset phone

, and then tap

Erase everything

Performing a factory reset using hardware buttons

If you can’t turn HTC Sensation on or access settings, you can still perform a factory

reset by using the hardware buttons on HTC Sensation.

Remove the battery, wait for a few seconds, then reinsert the battery.

Press and hold the VOLUME DOWN button, and then briefly press the POWER

button.

Wait for the screen with the three Android images to appear, and then release

the VOLUME DOWN button.

Press VOLUME DOWN to select

FACTORY RESET

, and then press the POWER

button.

201

Update and reset