Priority feed slot
................................................................................................................
26
150-sheet main input tray
.................................................................................................
26
Printing an envelope
...............................................................................................................
27
Printing multiple envelopes
.....................................................................................................
29
Printing on transparencies or labels
........................................................................................
31
Printing on letterhead and preprinted forms
...........................................................................
32
Printing on custom-size media and cardstock
........................................................................
33
Printing on both sides of the paper (manual two-sided printing)
............................................
34
Printing multiple pages on a single sheet of paper (N-up printing)
.........................................
36
Printing booklets
......................................................................................................................
37
Printing watermarks
................................................................................................................
39
3 Maintenance
Cleaning the printer
.................................................................................................................
42
Cleaning the print cartridge area
......................................................................................
42
Cleaning the printer media path
.......................................................................................
43
Changing the pickup roller
......................................................................................................
45
Cleaning the pickup roller
........................................................................................................
48
Changing the printer separation pad
.......................................................................................
49
Redistributing toner
.................................................................................................................
51
Changing the print cartridge
....................................................................................................
53
4 Problem solving
Finding the solution
.................................................................................................................
56
Step 1: Is the printer set up correctly?
..............................................................................
56
Step 2: Is the Ready light on?
..........................................................................................
56
Step 3: Can you print a Printer Test page?
......................................................................
56
Step 4: Is the print quality acceptable?
............................................................................
57
Step 5: Is the printer communicating with the computer?
................................................
57
Step 6: Does the printed page look like you expected?
...................................................
57
Contact HP support
..........................................................................................................
57
Status light patterns
................................................................................................................
58
Paper handling problems
........................................................................................................
60
Media jam
.........................................................................................................................
60
Print is skewed (crooked)
.................................................................................................
60
More than one sheet of media feeds through the printer at one time
..............................
60
Printer does not pull media from the media input tray
......................................................
60
Printer curled the media
...................................................................................................
61
Print job is extremely slow
................................................................................................
61
Printed page is different than what appeared on screen
........................................................
62
Garbled, incorrect, or incomplete text
..............................................................................
62
Missing graphics or text, or blank pages
..........................................................................
62
Page format is different than on another printer
...............................................................
63
Graphics quality
................................................................................................................
63
Printer software problems
.......................................................................................................
64
Improving print quality
.............................................................................................................
66
Light or faded print
............................................................................................................
66
Toner specks
....................................................................................................................
66
Dropouts
...........................................................................................................................
66
Vertical lines
.....................................................................................................................
67
Gray background
..............................................................................................................
67
Toner smear
.....................................................................................................................
67
Loose toner
.......................................................................................................................
68
Vertical repetitive defects
.................................................................................................
68
Misformed characters
.......................................................................................................
68
iv
ENWW