HP 1018 HP LaserJet 1018 - User Guide - Page 72
Printer software problems - laserjet windows 7 problem
UPC - 882780435094
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Printer software problems Printer software problems Problem A printer driver for the HP LaserJet 1018 printer is not visible in the Printer folder. An error message was displayed during the software installation. Solution ● Restart the computer. ● Reinstall the printer software. In the Windows task bar, click Start, select Programs, select HP, select HP LaserJet 1018 series, and click Uninstall HP LaserJet 1018 series. Turn the printer off. Install the printer software from the CD. Turn the printer back on. NOTE Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or Disable. ● Try plugging the USB cable into a different USB port on the computer. ● If you are trying to print to a shared printer, in the Windows task bar, click Start, select Settings, and select Printers. Double-click the Add Printer icon. Follow the instructions in the Add Printer Wizard. ● Restart the computer. ● Reinstall the printer software. In the Windows task bar, click Start, select Programs, select HP, select HP LaserJet 1018 series, and click Uninstall HP LaserJet 1018 series. Turn the printer off. Install the printer software from the CD. Turn the printer back on. NOTE Close any applications that are running. To close an application that has an icon in the task bar, right-click the icon, and select Close or Disable. ● Check the amount of free space on the drive where you are installing the printer software. If necessary, free up as much space as you can, and reinstall the printer software. ● If necessary, run the Disk Defragmenter, and reinstall the printer software. 64 Chapter 4 Problem solving ENWW