HP 1018 HP LaserJet 1018 - User Guide - Page 68

Paper handling problems, Media jam, Print is skewed (crooked)

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Paper handling problems Choose the item that best describes the problem: ● Media jam ● Print is skewed (crooked) ● More than one sheet of media feeds through the printer at one time ● Printer does not pull media from the media input tray ● Printer curled the media ● Print job is extremely slow Media jam ● See Clearing jams for more information. ● Make sure that you are printing with media that meets specifications. See Printer media considerations for more information. ● Do not print on used paper. ● Make sure that you are printing with media that is not wrinkled, folded, or damaged. ● Make sure that the printer is clean. See Cleaning the printer for more information. Print is skewed (crooked) A small amount of skew is normal and might become obvious when using preprinted forms. ● See Page skew for more information. ● Adjust the media guides to the width and length of the media that you are using and try reprinting. See Media paths or Loading media into the input trays for more information. More than one sheet of media feeds through the printer at one time ● The media input tray might be too full. See Loading media into the input trays for more information. ● Make sure that the media is not wrinkled, folded, or damaged. ● Try paper from a new ream. Do not fan the paper before loading it into the input tray. ● The printer separation pad might be worn. See Changing the printer separation pad for more information. Printer does not pull media from the media input tray ● Make sure that the printer is not in manual feed mode. ● Make sure that the media guides are adjusted properly. ● The pickup roller might be dirty or damaged. See Cleaning the pickup roller or Changing the pickup roller for instructions. 60 Chapter 4 Problem solving ENWW

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Paper handling problems
Choose the item that best describes the problem:
●
Media
jam
●
Print
is
skewed
(crooked)
●
More
than
one
sheet
of
media
feeds
through
the
printer
at
one
time
●
Printer
does
not
pull
media
from
the
media
input
tray
●
Printer
curled
the
media
●
Print
job
is
extremely
slow
Media jam
●
See
Clearing
jams
for more information.
●
Make sure that you are printing with media that meets specifications. See
Printer
media
considerations
for more information.
●
Do not print on used paper.
●
Make sure that you are printing with media that is not wrinkled, folded, or damaged.
●
Make sure that the printer is clean. See
Cleaning
the
printer
for more information.
Print is skewed (crooked)
A small amount of skew is normal and might become obvious when using preprinted forms.
●
See
Page
skew
for more information.
●
Adjust the media guides to the width and length of the media that you are using and try
reprinting. See
Media
paths
or
Loading
media
into
the
input
trays
for more information.
More than one sheet of media feeds through the printer at
one time
●
The media input tray might be too full. See
Loading
media
into
the
input
trays
for more
information.
●
Make sure that the media is not wrinkled, folded, or damaged.
●
Try paper from a new ream. Do not fan the paper before loading it into the input tray.
●
The printer separation pad might be worn. See
Changing
the
printer
separation
pad
for
more information.
Printer does not pull media from the media input tray
●
Make sure that the printer is not in manual feed mode.
●
Make sure that the media guides are adjusted properly.
●
The pickup roller might be dirty or damaged. See
Cleaning
the
pickup
roller
or
Changing
the
pickup
roller
for instructions.
60
Chapter 4
Problem solving
ENWW