HP 1018 HP LaserJet 1018 - User Guide - Page 64
Finding the solution, Step 1: Is the printer set up correctly?, Step 2: Is the Ready light on?
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Finding the solution You can use this section to find the solution to common printer problems. Step 1: Is the printer set up correctly? ● Is the printer plugged into a power outlet that is known to work? ● Is the on/off switch in the on position? ● Is the print cartridge properly installed? See Changing the print cartridge. ● Is paper properly loaded in the input tray? See Loading media into the input trays. Yes If you answered yes to the questions above, go to Step 2: Is the Ready light on? No If the printer will not turn on, Contact HP support. Step 2: Is the Ready light on? Do the control panel lights look like this picture? NOTE See Printer control panel for a description of the lights on the control panel. Yes Go to Step 3: Can you print a Printer Test page? No If the control panel lights do not look like the picture above, see Status light patterns. If you are unable to resolve the problem, Contact HP support. Step 3: Can you print a Printer Test page? Print a Printer Test page. Yes If the Demo page printed, go to Step 4: Is the print quality acceptable? No If no paper came out, see Paper handling problems. If you are unable to resolve the problem, Contact HP support. 56 Chapter 4 Problem solving ENWW