HP 6720s HP Notebook PC - Getting Started - Vista - Enhanced for Accessibility - Page 31

Troubleshooting

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5 Troubleshooting Troubleshooting resources If you experience computer problems, perform these troubleshooting steps in the order provided until the problem is resolved: ● Refer to "Quick troubleshooting," the next section in this chapter. ● Access Web site links and additional information about the computer through Help and Support. Select Start > Help and Support. NOTE: Although many checkup and repair tools require an Internet connection, other tools, like Help and Support, can help you fix a problem when the computer is offline. ● For further assistance, connect to the Internet and contact technical support by selecting Start > Help and Support > Contact support. Troubleshooting resources 25

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5
Troubleshooting
Troubleshooting resources
If you experience computer problems, perform these troubleshooting steps
in the order provided until the problem is resolved:
●
Refer to “Quick troubleshooting,” the next section in this chapter.
●
Access Web site links and additional information about the computer
through Help and Support. Select
Start > Help and Support
.
NOTE:
Although many checkup and repair tools require an Internet
connection, other tools, like Help and Support, can help you fix a
problem when the computer is offline.
●
For further assistance, connect to the Internet and contact technical
support by selecting
Start > Help and Support > Contact support
.
Troubleshooting resources
25