HP 6720s HP Notebook PC - Getting Started - Vista - Enhanced for Accessibility - Page 37
Start > Help and, Support > Contact support, Start > Help and Support > System
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Contacting technical support If the computer is connected to the Internet, select Start > Help and Support > Contact support to start a chat session with a support specialist or to access the technical support telephone numbers. For the fastest possible resolution of your problem, have the computer and the following information available when you call or e-mail: ● Product name located on the display or keyboard. ● Serial number (s/n) listed on the service tag. ◦ The service tag label is on the bottom of the computer. ◦ To display the service tag information on the computer screen, select Start > Help and Support > System Information. ● Date the computer was purchased. ● Conditions under which the problem occurred. ● Error messages that have been displayed. ● The manufacturer and model of the printer or other accessories connected to the computer. ● Operating system version number and registration number. To display the operating system version number and registration number, select Start > Help and Support > System Information. (On some models, the registration number may be identified in the Operating System table as the Product Id). Contacting technical support 31