HP 7150 HP Photosmart 7150 printer - (English) Basic Guide - Page 27

Problem, Possible cause, Solution, Windows PC, Remove, HP Photosmart, software, Macintosh, Uninstall

Get HP 7150 - PhotoSmart Color Inkjet Printer PDF manuals and user guides
UPC - 808736231657
View all HP 7150 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 27 highlights

Problem Possible cause Solution When I connect a USB cable between the printer and my computer, I get an error saying YOU HAVE CONNECTED YOUR COMPUTER TO THE PRINTER'S FRONT USB PORT. You have connected your computer to the camera port on the front of the printer. This port should only be used to connect an HP direct-printing digital camera to the printer. Try the following: • Connect the USB cable to the USB port on the back of the printer. If you were installing the printer software when you received the error message, try the following: Windows PC 1 Uninstall the printer software. Insert the printer software CD into your computer, click Remove HP Photosmart software, then follow the instructions on your computer screen. 2 When the uninstall is complete, restart your computer. 3 Connect the USB cable to the USB port on the back of the printer. 4 Reinstall the printer software. See the Software Setup & Product Support booklet for instructions. Macintosh 1 Uninstall the printer software. Insert the printer software CD into your computer, select Uninstall from the Installer, then follow the instructions on your computer screen. 2 When the uninstall is complete, restart your computer. 3 Connect the USB cable to the USB port on the back of the printer. 4 Reinstall the printer software. See the Software Setup & Product Support booklet for instructions. troubleshooting: USB connection problems 23

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
troubleshooting: USB connection problems
23
When I connect a
USB cable between
the printer and my
computer, I get an
error saying YOU
HAVE
CONNECTED
YOUR COMPUTER
TO THE PRINTER'S
FRONT USB PORT.
You have connected your
computer to the camera
port on the front of the
printer. This port should
only be used to connect an
HP direct-printing digital
camera to the printer.
Try the following:
•
Connect the USB cable to the
USB port on the
back
of the
printer.
If you were installing the printer
software when you received the
error message, try the following:
Windows PC
1
Uninstall the printer software.
Insert the printer software CD
into your computer, click
Remove
HP Photosmart
software
, then follow the
instructions on your computer
screen.
2
When the uninstall is complete,
restart your computer.
3
Connect the USB cable to the
USB port on the
back
of the
printer.
4
Reinstall the printer software.
See the
Software Setup &
Product Support
booklet for
instructions.
Macintosh
1
Uninstall the printer software.
Insert the printer software CD
into your computer, select
Uninstall
from the Installer, then
follow the instructions on your
computer screen.
2
When the uninstall is complete,
restart your computer.
3
Connect the USB cable to the
USB port on the
back
of the
printer.
4
Reinstall the printer software.
See the
Software Setup &
Product Support
booklet for
instructions.
Problem
Possible cause
Solution