HP Color LaserJet Enterprise CP4020 Service Manual - Page 384
Description, Recommended action, 20 ERROR, DIAGNOSTICS, drum motor and the connector J120 on
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Table 3-14 Control-panel messages (continued) Description Recommended action 59.20 ERROR Motor rotation error. 59.30 ERROR Fuser motor startup error 59.40 ERROR 59.50 ERROR Fuser motor rotation error Black image drum motor startup error 59.51 ERROR Cyan image drum motor startup error 59.52 ERROR Magenta image drum motor startup error 59.53 ERROR Yellow image drum motor startup error 59.60 ERROR 59.61 ERROR 59.62 ERROR Black image drum motor rotation error Cyan image drum motor rotation error Magenta image drum motor rotation error Perform the motor component tests in the DIAGNOSTICS menu. Reconnect the connector J13 of the fuser motor and the connector J123 on the DC controller PCA. Perform the fuser motor component test in the DIAGNOSTICS menu. If the message persists, replace the fuser motor. See Fuser motor on page 200. Perform the fuser motor component test in the DIAGNOSTICS menu. If the message persists, replace the fuser motor. See Fuser motor on page 200. Reconnect the connector J15 of the black drum motor and the connector J121 on the DC controller PCA. Perform the drum-motors component test in the DIAGNOSTICS menu. If the message persists, replace the black drum motor. See Yellow, magenta, cyan, and black drum motors on page 199. Reconnect the connector J16 of the cyan drum motor and the connector J121 on the DC controller PCA. Perform the drum-motors component test in the DIAGNOSTICS menu. If the message persists, replace the cyan drum motor. See Yellow, magenta, cyan, and black drum motors on page 199. Reconnect the connector J17 of the magenta drum motor and the connector J120 on the DC controller PCA. Perform the drum-motors component test in the DIAGNOSTICS menu. If the message persists, replace the magenta drum motor. See Yellow, magenta, cyan, and black drum motors on page 199. Reconnect the connector J18 of the yellow drum motor and the connector J120 on the DC controller PCA. Perform the drum-motors component test in the DIAGNOSTICS menu. If the message persists, replace the yellow drum motor. See Yellow, magenta, cyan, and black drum motors on page 199. Perform the drum-motors component test in the DIAGNOSTICS menu. If the message persists, replace the black drum motor. See Yellow, magenta, cyan, and black drum motors on page 199. Perform the drum-motors component test in the DIAGNOSTICS menu. If the message persists, replace the cyan drum motor. See Yellow, magenta, cyan, and black drum motors on page 199. Perform the drum-motors component test in the DIAGNOSTICS menu. If the message persists, replace the magenta drum motor. See Yellow, magenta, cyan, and black drum motors on page 199. 352 Chapter 3 Solve problems ENWW