HP Color LaserJet Enterprise CP4020 Service Manual - Page 395
Load Tray <x> [type] [size
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Table 3-14 Control-panel messages (continued) Description Recommended action LOAD TRAY 1 [TYPE] [SIZE] To continue press OK The indicated tray is loaded and configured 1. If the correct paper is loaded, press the for a type and size other than the one OK button. specified in the job. 2. Otherwise, remove the incorrect paper and load the tray with the specified paper. 3. If prompted, confirm the size and type of paper loaded. 4. Confirm that the paper guides are in the correct position. 5. To use another tray, remove paper from the tray and then press the OK button. LOAD TRAY 1 [TYPE] [SIZE] To use another tray press OK Tray 1 is empty and the other trays are available. 1. If the correct paper is loaded, press the OK button. 2. Otherwise, remove the incorrect paper and load the tray with the specified paper. 3. If prompted, confirm the size and type of paper loaded. 4. Confirm that the paper guides are in the correct position. 5. To use another tray, remove paper from the tray and then press the OK button. LOAD TRAY [TYPE] [SIZE] This message appears even though there is 1. Use the sensor test to verify that the media loaded in the tray. cassette media present sensor is correctly functioning. 2. Reconnect the cassette media present sensor intermediate connector (J58) and connector J115 on the DC controller PCA. 3. Make sure that the sensor flag on the media presence sensor is not damaged and moves freely. LOAD TRAY [TYPE] [SIZE] Media insert required in tray This message appears when printing 100 x 150 mm (4 x 6 in) paper, which requires the HP postcard media insert in the indicated tray. Install the HP postcard media insert in Tray 2, and load the requested paper. If you do not have the HP postcard media insert, you can print 100 x 150 mm (4 x 6 in) paper from Tray 1 without the insert. LOAD TRAY [TYPE] [SIZE] Media insert required in tray To use another tray press OK This message appears when printing 100 x 150 mm (4 x 6 in) paper, which requires the HP postcard media insert in the indicated tray. Install the HP postcard media insert in the indicated tray. LOAD TRAY [TYPE] [SIZE] To use another tray press OK This message appears when the indicated 1. tray is selected but is not loaded, and other paper trays are available for use. 2. It also appears when the tray is configured for a different paper type or size than the print job 3. requires. Load the correct paper in the tray. If prompted, confirm the size and type of paper loaded. Otherwise, press the OK button to select another tray. ENWW Tools for troubleshooting 363