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Tray <x> Empty [type] [size]

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Table 10-1 Control-panel messages (continued) Description Recommended action TRAY [TYPE] [SIZE] To change size or type press OK This message states the current type and size configuration of the tray. To change size or type press the OK button. To accept settings press the back arrow . To accept settings press TRAY EMPTY [TYPE] [SIZE] The specified tray is empty and the current Refill the tray at a convenient time. job does not need this tray to print. TRAY OPEN The specified tray is open or not closed completely. Close the tray. TRAY OVERFILLED Remove some paper The tray is filled above the stack-height marking. Remove enough paper so that the paper stack does not exceed the limit for the tray. TRAY SIZE = Media insert required in tray The product is set to print on a small paper size that requires the HP postcard mediainsert to be installed in this tray. To use this size paper, install the media insert before loading the paper. See Load paper trays on page 90. If you do not have the HP postcard media insert, 100 x 150 mm (4 x 6 in) paper can be printed from Tray 1 without the insert. TYPE MISMATCH IN TRAY X The specified tray contains a paper type that The specified tray will not be used until this does not match the configured type. condition is addressed. Printing can continue from other trays. 1. Load the correct paper in the specified tray. 2. Verify the type configuration. UNABLE TO COPY JOB The product does not have enough memory Add more memory to the product. See Install to produce multiple original prints of this job. memory DIMMs on page 169. One copy will be printed. UNABLE TO STORE JOB A job cannot be stored because of a memory Install additional memory in the product. or configuration problem. Unsupported data on [FS] DIMM in slot x To clear press OK The data on the DIMM for the indicated file system is not a type that the product supports. [FS] can be either a ROM or Flash file system. Press the OK button to clear the message. Replace the DIMM. See Install memory DIMMs on page 169. UNSUPPORTED DRIVE INSTALLED A non-supported hard drive has been installed. Turn off the product, remove the hard drive, and then turn on the product. UNSUPPORTED SUPPLY INSTALLED To continue press OK The print cartridge is for a different HP product. If print quality is no longer acceptable, replace the print cartridge. For a list of supported print cartridges, see Supplies and accessories on page 235. USB ACCESSORIES EXCEED POWER LIMIT A USB accessory is drawing too much Remove the USB accessory, and then restart electrical current. Printing cannot continue. the product. Use a USB accessory that uses less power or that contains its own power supply. USB ACCESSORY ERROR This message appears when a connected USB accessory draws too much power. When this happens, the ACC port is disabled and printing stops. Remove the USB accessory, and then restart the product Use a USB accessory that uses less power or that contains its own power supply. ENWW Interpret control-panel messages 203

Section	Page
Product basics	15
Product comparison	16
Environmental features	17
Product features	18
Product views	21
Front view	21
Back view	22
Interface ports	23
Serial number and model number location	23
Control-panel layout	24
Control panel menus	25
Control panel menus	26
Show Me How menu	26
Retrieve job menu	26
Information menu	28
Paper handling menu	29
Manage supplies menu	30
Configure device menu	33
Printing menu	33
PCL sub-menu	35
Print Quality menu	37
System setup menu	41
I/O menu	46
Resets menu	54
Diagnostics menu	54
Service menu	56
Software for Windows	57
Supported operating systems for Windows	58
Supported printer drivers for Windows	59
Select the correct printer driver for Windows	60
HP Universal Print Driver (UPD)	60
UPD installation modes	61
Priority for print settings	62
Change printer-driver settings for Windows	63
Change the settings for all print jobs until the software program is closed	63
Change the default settings for all print jobs	63
Change the product configuration settings	63
Remove software for Windows	64
Supported utilities for Windows	65
HP Web Jetadmin	65
HP Embedded Web Server	65
HP Easy Printer Care	65
Software for other operating systems	67
Use the product with Mac	69
Software for Mac	70
Supported operating systems for Mac	70
Supported printer drivers for Mac	70
Remove software from Mac operating systems	70
Priority for print settings for Mac	71
Change printer-driver settings for Mac	71
Software for Mac computers	72
HP Utility for Mac	72
Open the HP Printer Utility	72
HP Utility features	72
Supported utilities for Mac	73
HP Embedded Web Server	73
Print with Mac	74
Create and use printing presets with Mac	74
Resize documents or print on a custom paper size with Mac	74
Print a cover page with Mac	74
Use watermarks with Mac	75
Print multiple pages on one sheet of paper with Mac	75
Print on both sides of the page (duplex printing) with Mac	76
Store jobs with Mac	76
Set the color options with Mac	77
Use the Services menu with Mac	77
Connect the product	79
Supported network operating systems	80
Printer sharing disclaimer	80
Connect with USB	81
CD installation	81
Connect to a network	82
Supported network protocols	82
Install the product on a wired network	85
Configure the IP address	85
Install the software	86
Configure network settings	88
View or change network settings	88
Set or change the network password	88
Manually configure IPv4 TCP/IP parameters from the control panel	89
Manually configure IPv6 TCP/IP parameters from the control panel	90
Link speed and duplex settings	91
Paper and print media	93
Understand paper use	94
Special paper guidelines	94
Change the printer driver to match the paper type and size	96
Supported paper sizes	97
Supported paper types	99
Tray and bin capacity	100
Paper orientation for loading trays	101
Paper orientation for loading Tray 1	101
Paper orientation for loading Tray 2 or optional Trays 3, 4, and 5	103
Load paper trays	104
Load Tray 1	104
Load Tray 2 and optional Trays 3, 4, and 5 with standard-size paper	106
Load Tray 2 and optional Trays 3, 4, and 5 with custom-size paper	107
Load Tray 2 with 10 x 15 cm (4 x 6 in) size paper	109
Configure trays	111
Configure a tray when loading paper	111
Configure a tray to match print job settings	111
Configure a tray by using the Paper Handling menu	111
Automatic paper sensing (auto-sense mode)	112
Auto-sense settings	112
Select the paper by source, type, or size	112
Source	112
Type and Size	112
Print tasks	115
Cancel a print job	116
Print with Windows	117
Open the printer driver with Windows	117
Get help for any printing option with Windows	118
Change the number of print copies with Windows	118
Print colored text as black (grayscale) with Windows	118
Save custom print settings for reuse with Windows	119
Use a printing shortcut with Windows	119
Create printing shortcuts	120
Improve print quality with Windows	123
Select the page size with Windows	123
Select a custom page size with Windows	123
Select the paper type with Windows	123
Select the paper tray with Windows	123
Select the print resolution	123
Print on preprinted letterhead or forms with Windows	124
Print on special paper, labels, or transparencies	126
Print the first or last page on different paper with Windows	129
Scale a document to fit page size	131
Add a watermark to a document with Windows	133
Print on both sides (duplex) with Windows	134
Manually print on both sides with Windows	134
Automatically print on both sides with Windows	135
Create a booklet with Windows	137
Print on 10 x 15 cm (4 x 6 in) paper with Windows	138
Print multiple pages per sheet with Windows	139
Select page orientation with Windows	140
Use job storage features with Windows	142
Create a stored job with Windows	142
Print a stored job	143
Delete a stored job	144
Set job storage options with Windows	145
Print one copy for proof before printing all the copies	145
Temporarily store a personal job on the product and print it later	145
Temporarily store a job on the product	145
Permanently store a job on the product	145
Make a permanently stored job private so that anyone who tries to print it must provide a PIN ...	146
Receive notification when someone prints a stored job	146
Set the user name for a stored job	146
Specify a name for the stored job	146
Set color options with Windows	147
Print special jobs with Windows	149
Print business graphics or marketing material	149
Supported glossy paper	149
Print weatherproof maps and outdoor signs	150
Supported tough paper	150
Set the duplex alignment	151
Color	153
Adjust color	154
Automatic	154
Print in Grayscale	154
Manual color adjustment	155
Manual color options	155
Use the HP EasyColor option for Windows	156
Match colors	157
Sample book color matching	157
Print color samples	157
PANTONE® color matching	158
Advanced color use	159
HP ColorSphere toner	159
HP ImageREt 3600	159
Paper selection	159
Color options	159
Standard red-green-blue (sRGB)	159
Manage and maintain	161
Print information pages	162
Use the HP Easy Printer Care software	163
Open the HP Easy Printer Care software	163
HP Easy Printer Care software sections	163
Use the HP Embedded Web Server	166
Open the HP Embedded Web Server by using a network connection	166
Features	167
Use HP Web Jetadmin software	169
Product security features	170
Security statements	170
IP Security	170
Secure the HP Embedded Web Server	170
HP Encrypted High Performance Hard Disks	170
Secure stored jobs	171
Lock the control panel menus	171
Lock the formatter	172
Economy settings	173
Optimize speed or energy usage	173
Powersave modes	173
Disable or enable sleep mode	173
Set sleep delay	174
Wake time	174
Set the real-time clock	174
Set the wake time	175
Manage supplies and accessories	176
Print when a cartridge reaches estimated end of life	176
Manage print cartridges	176
Print-cartridge storage	176
HP policy on non-HP print cartridges	176
HP fraud hotline and Web site	176
Recycle supplies	177
Cartridge memory tag	177
Replacement instructions	178
Replace print cartridges	178
Replace the toner collection unit	181
Install memory DIMMs	183
Enable memory	186
Check DIMM installation	187
Memory allocation	187
Install external I/O cards	188
Clean the product	190
Clean the paper path	190
Product updates	191
Solve problems	193
Solve general problems	194
Troubleshooting checklist	194
Factors that affect product performance	195
Restore factory settings	196
Interpret control-panel messages	197
Control-panel message types	197
Control-panel messages	197
Clear jams	220
Common causes of jams	220
Jam locations	221
Clear jams in the right door	223
Clear jams in the output bin area	226
Clear jams in Tray 1	227
Clear jams in Tray 2 or optional Trays 3, 4, or 5	229
Clear jams in the lower right door (Tray 3, 4, or 5)	230
Change jam recovery	231
Solve paper-handling problems	232
Product feeds multiple sheets	232
Product feeds incorrect page size	232
Product pulls from incorrect tray	233
Paper does not feed automatically	233
Paper does not feed from Tray 2, 3, 4, or 5	234
Transparencies or glossy paper will not feed	234
Envelopes jam or will not feed in the product	235
Output is curled or wrinkled	235
Product does not duplex or duplexes incorrectly	236
Solve image-quality problems	237
Example print quality problems	237
Repetitive defects ruler	238
Optimize and improve image quality	239
Internal print-quality-test pages	239
Manage and configure printer drivers	239
Calibrate the product	239
Set the image registration	240
Solve performance problems	241
Solve connectivity problems	242
Solve direct-connect problems	242
Solve network problems	242
Product software problems	243
Solve common Windows problems	244
Solve common Mac problems	245
Supplies and accessories	249
Order parts, accessories, and supplies	250
Part numbers	251
Accessories	251
Print cartridges and toner collection unit	251
Memory	251
Cables and interfaces	252
Maintenance kits	252
Service and support	253
Hewlett-Packard limited warranty statement	254
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement	255
Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement	256
End User License Agreement	257
Customer self-repair warranty service	259
Customer support	260
Product specifications	261
Physical specifications	262
Power consumption, electrical specifications, and acoustic emissions	262
Environmental specifications	262
Regulatory information	263
FCC regulations	264
Environmental product stewardship program	265
Protecting the environment	265
Ozone production	265
Power consumption	265
Paper use	265
Plastics	265
HP LaserJet print supplies	265
Return and recycling instructions	266
United States and Puerto Rico	266
Multiple returns (more than one cartridge)	266
Single returns	266
Shipping	266
Residents of Alaska and Hawaii	266
Non-U.S. returns	266
Paper	266
Material restrictions	267
Disposal of waste equipment by users in private households in the European Union	267
Chemical substances	267
Material Safety Data Sheet (MSDS)	268
For more information	268
Declaration of Conformity	269
Safety statements	270
Laser safety	270
Canadian DOC regulations	270
VCCI statement (Japan)	270
Power cord instructions	270
Power cord statement (Japan)	270
EMC statement (China)	271
EMC statement (Korea)	271
EMI statement (Taiwan)	271
Laser statement for Finland	271
Substances Table (China)	272

Match case Limit results 1 per page

Description

Recommended action

TRAY <X> [TYPE] [SIZE]

To change size or type press OK

To accept settings press

This message states the current type and

size configuration of the tray.

To change size or type press the

button.

To accept settings press the back arrow

TRAY <X> EMPTY [TYPE] [SIZE]

The specified tray is empty and the current

job does not need this tray to print.

Refill the tray at a convenient time.

TRAY <X> OPEN

The specified tray is open or not closed

completely.

Close the tray.

TRAY <X> OVERFILLED

Remove some paper

The tray is filled above the stack-height

marking.

Remove enough paper so that the paper

stack does not exceed the limit for the tray.

TRAY <X> SIZE = <Size>

Media insert required in tray

The product is set to print on a small paper

size that requires the HP postcard media-

insert to be installed in this tray.

To use this size paper, install the media insert

before loading the paper. See

Load paper

trays

on page

If you do not have the HP postcard media

insert, 100 x 150 mm (4 x 6 in) paper can be

printed from Tray 1 without the insert.

TYPE MISMATCH IN TRAY X

The specified tray contains a paper type that

does not match the configured type.

The specified tray will not be used until this

condition is addressed. Printing can continue

from other trays.

Load the correct paper in the specified

tray.

Verify the type configuration.

UNABLE TO COPY JOB

The product does not have enough memory

to produce multiple original prints of this job.

One copy will be printed.

Add more memory to the product. See

Install

memory DIMMs

on page

169

UNABLE TO STORE JOB

A job cannot be stored because of a memory

or configuration problem.

Install additional memory in the product.

Unsupported data on [FS] DIMM in slot x

To clear press OK

The data on the DIMM for the indicated file

system is not a type that the product supports.

[FS] can be either a ROM or Flash file system.

Press the

button to clear the message.

Replace the DIMM. See

Install memory

DIMMs

on page

169

UNSUPPORTED DRIVE INSTALLED

A non-supported hard drive has been

installed.

Turn off the product, remove the hard drive,

and then turn on the product.

UNSUPPORTED SUPPLY INSTALLED

To continue press OK

The print cartridge is for a different HP

product.

If print quality is no longer acceptable, replace

the print cartridge.

For a list of supported print cartridges, see

Supplies and accessories

on page

235

USB ACCESSORIES EXCEED POWER

LIMIT

A USB accessory is drawing too much

electrical current. Printing cannot continue.

Remove the USB accessory, and then restart

the product.

Use a USB accessory that uses less power

or that contains its own power supply.

USB ACCESSORY ERROR

This message appears when a connected

USB accessory draws too much power.

When this happens, the ACC port is disabled

and printing stops.

Remove the USB accessory, and then restart

the product

Use a USB accessory that uses less power

or that contains its own power supply.

Table 10-1

Control-panel messages (continued)

ENWW

Interpret control-panel messages

203