HP Color LaserJet Pro 4201-4203cdn User Guide 1 - Page 100

Table 6-5, Black Blank No print

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Table 6-5 Black page Sample Description The entire printed page is black. Possible solutions 1. Visually inspect the cartridge to check for damage. 2. Make sure that the cartridge is installed correctly. 3. Replace the cartridge. 4. If the issue persists, go to support.hp.com. Table 6-6 Blank page - No print Sample Description The page is completely blank and contains no printed content. Possible solutions 1. Make sure that the cartridges are genuine HP cartridges. 2. Make sure that the cartridge is installed correctly. 3. Print with a different cartridge. 4. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type. 5. If the issue persists, go to support.hp.com. Troubleshoot image defects 91

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Table 6-5
Black page
Sample
Description
Possible solutions
The entire printed page is black.
1.
Visually inspect the cartridge to
check for damage.
2.
Make sure that the cartridge is
installed correctly.
3.
Replace the cartridge.
4.
If the issue persists, go to
support.hp.com
.
Table 6-6
Blank page — No print
Sample
Description
Possible solutions
The page is completely blank and
contains no printed content.
1.
Make sure that the cartridges are
genuine HP cartridges.
2.
Make sure that the cartridge is
installed correctly.
3.
Print with a different cartridge.
4.
Check the paper type in the paper
tray and adjust the printer settings
to match. If necessary, select a
lighter paper type.
5.
If the issue persists, go to
support.hp.com
.
Troubleshoot image defects
91