HP Color LaserJet Pro 4201-4203cdn User Guide 1 - Page 101

Solve problems, Table 6-7

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Table 6-7 Color plane registrations defects (color models only) Sample Description Possible solutions One or more color plane(s) is not aligned with the other color planes. This 1. registration error will typically occur with yellow. 2. Reprint the document. From the printer control panel, calibrate the printer. 3. If a cartridge has reached a Very Low state, or the printed output is severely faded, replace the cartridge. 4. From the printer control panel use the Restore Calibration feature to reset the printer's calibration settings to the factory defaults. 5. If the issue persists, go to support.hp.com. Table 6-8 Fixing/fuser defects Sample Description Slight shadows or offsets of the image are repeated down the page. The repeated image might fade with each recurrence. Possible solutions 1. Reprint the document. 2. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type. 3. If the issue persists, go to support.hp.com. Toner rubs off along either edge of the page. This defect is more common at the 1. edges of high-coverage jobs, and on light media types, but can occur anywhere on 2. the page. Reprint the document. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a heavier paper type. 3. Enterprise models only: From the printer control panel, go to the Edge-to-Edge menu and then select Normal. Reprint the document. 4. Enterprise models only: From the printer control panel, select Auto Include Margins and then reprint the document. 5. If the issue persists, go to support.hp.com. 92 Chapter 6 Solve problems

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Table 6-7
Color plane registrations defects (color models only)
Sample
Description
Possible solutions
One or more color plane(s) is not
aligned with the other color planes. This
registration error will typically occur with
yellow.
1.
Reprint the document.
2.
From the printer control panel,
calibrate the printer.
3.
If a cartridge has reached a
Very
Low
state, or the printed output
is severely faded, replace the
cartridge.
4.
From the printer control panel use
the
Restore Calibration
feature
to reset the printer's calibration
settings to the factory defaults.
5.
If the issue persists, go to
support.hp.com
.
Table 6-8
Fixing/fuser defects
Sample
Description
Possible solutions
Slight shadows or offsets of the image
are repeated down the page. The
repeated image might fade with each
recurrence.
1.
Reprint the document.
2.
Check the paper type in the paper
tray and adjust the printer settings
to match. If necessary, select a
lighter paper type.
3.
If the issue persists, go to
support.hp.com
.
Toner rubs off along either edge of the
page. This defect is more common at the
edges of high-coverage jobs, and on light
media types, but can occur anywhere on
the page.
1.
Reprint the document.
2.
Check the paper type in the paper
tray and adjust the printer settings
to match. If necessary, select a
heavier paper type.
3.
Enterprise models only:
From the
printer control panel, go to the
Edge-to-Edge
menu and then select
Normal
. Reprint the document.
4.
Enterprise models only:
From the
printer control panel, select
Auto
Include Margins
and then reprint
the document.
5.
If the issue persists, go to
support.hp.com
.
92
Chapter 6
Solve problems