HP Color LaserJet Pro 4201-4203cdn User Guide 1 - Page 76

Printer does not pick up paper or misfeeds, Introduction, The printer does not pick up paper

Get HP Color LaserJet Pro 4201-4203cdn PDF manuals and user guides View all HP Color LaserJet Pro 4201-4203cdn manuals
Add to My Manuals
Save this manual to your list of manuals

Page 76 highlights

Table 6-2 Options for ordering supplies Ordering options Order supplies and paper Order through service or support providers Order using the HP Embedded Web Server (EWS) Contact information www.hp.com/go/suresupply Contact an HP-authorized service or support provider. To access, in a supported web browser on your computer, enter the printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies. Printer does not pick up paper or misfeeds Review the following information about the printer not picking up paper or misfeeding paper. Introduction The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sheets of paper at one time. Either of these situations can result in paper jams. The printer does not pick up paper If the printer does not pick up paper from the tray, try these solutions. 1. Open the printer and remove any jammed sheets of paper. Verify that no torn remnants of paper remain inside of the printer. 2. Load the tray with the correct size of paper for the job. 3. Make sure the paper size and type are set correctly on the printer control panel. 4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following image shows examples of the paper-size indentations in the trays. Most HP printers have markings similar to these. Figure 6-1 Examples of size markings Printer does not pick up paper or misfeeds 67

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
Table 6-2
Options for ordering supplies
Ordering options
Contact information
Order supplies and paper
www.hp.com/
go/
suresupply
Order through service or support providers
Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS)
To access, in a supported web browser on your computer,
enter the printer IP address or host name in the address/URL
field. The EWS contains a link to the HP SureSupply website,
which provides options for purchasing Original HP supplies.
Printer does not pick up paper or misfeeds
Review the following information about the printer not picking up paper or misfeeding paper.
Introduction
The following solutions can help solve problems if the printer is not picking up paper from the tray or is
picking up multiple sheets of paper at one time. Either of these situations can result in paper jams.
The printer does not pick up paper
If the printer does not pick up paper from the tray, try these solutions.
1.
Open the printer and remove any jammed sheets of paper. Verify that no torn remnants of paper
remain inside of the printer.
2.
Load the tray with the correct size of paper for the job.
3.
Make sure the paper size and type are set correctly on the printer control panel.
4.
Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides
to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the
marking on the tray.
NOTE:
Do not adjust the paper guides tightly against the paper stack. Adjust them to the
indentations or markings in the tray.
The following image shows examples of the paper-size indentations in the trays. Most HP printers
have markings similar to these.
Figure 6-1
Examples of size markings
Printer does not pick up paper or misfeeds
67