HP Color LaserJet Pro 4201-4203cdn User Guide 1 - Page 40

Replace the toner cartridges

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Turning the feature off does not turn off protection for cartridges that are currently installed. Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature From the EWS, a network administrator can disable the Cartridge Protection feature. This removes protection for any new cartridges installed in the printer. 1. Open the HP Embedded Web Server (EWS): a. At the printer control panel, rotate the control dial to select the Menu option, and then press the dial. b. Rotate and press the dial to select Info, then rotate to select Connected under either WiFi or Ethernet (whichever method you are using to connect), then use the dial to view the printer's IP address. c. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If a message displays in the web browser indicating that the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 2. On the EWS Home page, click Supplies in the left navigation pane. Enter the EWS PIN number when prompted. 3. In the Supplies, window click Supply Settings. 4. Under Cartridge Protection, click the button to turn the feature off. Troubleshoot Cartridge Protection control panel error messages Review the recommended actions for Cartridge Protection error messages. Table 3-7 Cartridge Protection control panel error messages Error message Description Recommended action 10.0X.57 Protected Cartridge The cartridge can only be used in the printer or fleet of printers that initially protected it using HP Cartridge Protection. Replace the cartridge with a new toner cartridge. The Cartridge Protection feature allows an administrator to restrict cartridges to work in only one printer or fleet of printers. The cartridge must be replaced to continue printing. Replace the toner cartridges Replace the toner cartridges if you receive a message on the printer, or if you have print quality problems. Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature 31

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Turning the feature off does not turn off protection for cartridges that are currently installed.
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
From the EWS, a network administrator can disable the Cartridge Protection feature. This removes
protection for any new cartridges installed in the printer.
1.
Open the HP Embedded Web Server (EWS):
a.
At the printer control panel, rotate the control dial to select the
Menu
option, and then press
the dial.
b.
Rotate and press the dial to select
Info
, then rotate to select
Connected
under either
WiFi
or
Ethernet
(whichever method you are using to connect), then use the dial to view the printer's IP
address.
c.
Open a web browser, and in the address line, type the IP address or host name exactly as it
displays on the printer control panel. Press the
Enter
key on the computer keyboard. The EWS
opens.
NOTE:
If a message displays in the web browser indicating that the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the
computer.
2.
On the EWS Home page, click
Supplies
in the left navigation pane.
Enter the EWS PIN number when prompted.
3.
In the
Supplies
, window click
Supply Settings
.
4.
Under
Cartridge Protection
, click the button to turn the feature off.
Troubleshoot Cartridge Protection control panel error messages
Review the recommended actions for Cartridge Protection error messages.
Table 3-7
Cartridge Protection control panel error messages
Error message
Description
Recommended action
10.0X.57 Protected <Color> Cartridge
The cartridge can only be used in
the printer or fleet of printers that
initially protected it using HP Cartridge
Protection.
The Cartridge Protection feature allows
an administrator to restrict cartridges
to work in only one printer or fleet of
printers. The cartridge must be replaced
to continue printing.
Replace the cartridge with a new toner
cartridge.
Replace the toner cartridges
Replace the toner cartridges if you receive a message on the printer, or if you have print quality
problems.
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
31