HP Cp1700 Service Manual - Page 272

troubleshooting problems with parts, Check if Carriage Latch faulty.

Page 272 highlights

troubleshooting problems with parts part symptom description recommended action (OOPS Sensor) Door sensor (combined) Media sensor Line sensor Carriage Assembly Key Panel PCA Power Supply Service Station Assembly Logic PCA Continuous paper feed Indicates carriage door open No detection of transparency. Transparency detected when paper present. No auto pen alignment Carriage slams to the end "Replace printhead" error is displayed Carriage does not move out of home position. Printout edges, lines and text misaligned Noise coming from carriage. Garbled display No response from printer after pressing buttons Running dots Unexpected shutdown due to overheating Unable to power up Opto-coupler failure Carriage does not move out of Home/Service Station position Garbled display. No response from printer after pressing buttons. Running dots. Replace the sensor. Replace the sensor. Use hot keys to disarm or replace Media Sensor. Check paper skew-skewed paper can make Media Sensor detect transparency instead of paper. Replace the sensor. The Carriage Encoder Strip might be defective. Check the 5V supply. Check the 16V supply. Please check voltage Replace the carriage lock. Replace the encoder strip. Check the alignment of the Encoder strip. Clean electrical contacts. Replace Carriage Motor. Check Carriage Shaft for dirt particles. Check the contact between LCD panel and Logic PCA. Check the fan. Ensure that the cooling vents are not obstructed. Replace Power Supply PCA. Check if Carriage Latch faulty. Replace Service Station. Check the contact between the LCD panel and Logic PCA. service and repair hp confidential 5 - 43

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service and repair
hp confidential
5 - 43
troubleshooting problems with parts
troubleshooting problems with parts
troubleshooting problems with parts
troubleshooting problems with parts
part
description
symptom
recommended action
(OOPS
Sensor)
Continuous paper feed
Replace the sensor.
Door sensor
(combined)
Indicates carriage door
open
Replace the sensor.
Media sensor
No detection of
transparency. Transparency
detected when paper
present.
Use hot keys to disarm or replace
Media Sensor.
Check paper skew-skewed paper
can make Media Sensor detect
transparency instead of paper.
Line sensor
No auto pen alignment
Replace the sensor.
Carriage
Assembly
Carriage slams to the end
The Carriage Encoder Strip might
be defective.
Check the 5V supply.
"Replace printhead” error is
displayed
Check the 16V supply.
Please check voltage
Carriage does not move out
of home position.
Replace the carriage lock.
Printout edges, lines and text
misaligned
Replace the encoder strip.
Check the alignment of the
Encoder strip.
Noise coming from carriage.
Clean electrical contacts. Replace
Carriage Motor.
Check Carriage Shaft for dirt
particles.
Key Panel
PCA
Garbled display
No response from printer
after pressing buttons
Running dots
Check the contact between LCD
panel and Logic PCA.
Power Supply
Unexpected shutdown due to
overheating
Unable to power up
Opto-coupler failure
Check the fan.
Ensure that the cooling vents are
not obstructed.
Replace Power Supply PCA.
Service Station
Assembly
Carriage does not move out
of Home/Service Station
position
Check if Carriage Latch faulty.
Replace Service Station.
Logic PCA
Garbled display.
No response from printer
after pressing buttons.
Running dots.
Check the contact between the
LCD panel and Logic PCA.