HP Cp1700 Service Manual - Page 285

troubleshooting incorrect / incomplete content, troubleshooting connectivity problems, symptom, cause

Page 285 highlights

Wrong fonts printed Jagged text Fonts in document are non-standard or customized Use of nonstandard fonts Check the fonts used. Check the available fonts. Check whether the font that is incorrectly printed is a TrueType font. Check the chosen font type. Check the font type of the software. Check the bitmap image of text. troubleshooting incorrect / incomplete content symptom Content on the page is missing or incorrect Placement of the text or graphics is incorrect cause action Incorrect paper Check the margin settings. size Ensure that the margin settings for the Incorrect document do not exceed the printable Margins for print area of the printer. job Check color print settings. Specialized Deselect the Grayscale option in the color settings Print Settings dialog box. printing Incorrect page settings Check the page orientation. Check the paper size. Check margin settings. Check how the paper is loaded. troubleshooting connectivity problems symptom Problems printing over a network cause System / network configuration issues action Check the system configuration. There might be insufficient hard disk space in the system. Increase the size of the system's virtual memory. The port setting configuration in the system is not set to ECP (Windows 3.1x/95/98 only). 5 - 56 hp confidential service and repair

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5 - 56
hp confidential
service and repair
Wrong fonts
printed
Fonts in
document are
non-standard or
customized
Check the fonts used.
Check the available fonts.
Check whether the font that is incorrectly
printed is a TrueType font.
Jagged text
Use of non-
standard fonts
Check the chosen font type.
Check the font type of the software.
Check the bitmap image of text.
troubleshooting incorrect / incomplete content
troubleshooting incorrect / incomplete content
troubleshooting incorrect / incomplete content
troubleshooting incorrect / incomplete content
symptom
cause
action
Content on the
page is missing or
incorrect
Incorrect paper
size
Incorrect
Margins for print
job
Specialized
color settings
printing
Check the margin settings.
Ensure that the margin settings for the
document do not exceed the printable
area of the printer.
Check color print settings.
Deselect the Grayscale option in the
Print Settings dialog box.
Placement of the
text or graphics is
incorrect
Incorrect page
settings
Check the page orientation.
Check the paper size.
Check margin settings.
Check how the paper is loaded.
troubleshooting connectivity problems
troubleshooting connectivity problems
troubleshooting connectivity problems
troubleshooting connectivity problems
symptom
cause
action
Problems printing
over a network
System /
network
configuration
issues
Check the system configuration.
There might be insufficient hard disk
space in the system.
Increase the size of the system's virtual
memory.
The port setting configuration in the
system is not set to ECP (Windows
3.1x/95/98 only).