Clean the platen
...................................................................................................................................................................
138
Clean the paper-advance sensor window
.......................................................................................................................
140
Lubricate the printhead carriage
.......................................................................................................................................
140
Maintain the ink cartridges
.................................................................................................................................................
141
Perform preventive maintenance
.....................................................................................................................................
141
Move or store the printer
....................................................................................................................................................
142
Update the printer firmware
..............................................................................................................................................
143
Change the ink absorber
....................................................................................................................................................
144
Secure disk erase
.................................................................................................................................................................
147
12
Accessories
.........................................................................................................................................................................................
149
Order accessories
................................................................................................................................................................
149
13
Troubleshoot print-quality issues
...................................................................................................................................................
151
General advice
......................................................................................................................................................................
153
Troubleshooting tools
.........................................................................................................................................................
153
Lines are too thick, too thin, or missing
...........................................................................................................................
154
Lines appear stepped or jagged
........................................................................................................................................
155
Parts of lines or text are missing
......................................................................................................................................
155
Lines are printed double or in the wrong colors
.............................................................................................................
156
Lines are blurred (ink bleeds from lines)
.........................................................................................................................
156
Lines are slightly warped
....................................................................................................................................................
157
Dark or light horizontal lines across the image (banding)
............................................................................................
157
The image is grainy
.............................................................................................................................................................
158
The image has a metallic hue (bronzing)
.........................................................................................................................
158
The printed output is not flat
.............................................................................................................................................
159
The print smudges when touched
....................................................................................................................................
159
Ink marks appear on the paper
.........................................................................................................................................
159
Defects near the top of a print
..........................................................................................................................................
160
Colors are inaccurate
...........................................................................................................................................................
161
The output is completely blank
.........................................................................................................................................
163
The output contains only a partial print
...........................................................................................................................
164
The image is clipped
............................................................................................................................................................
164
The image is in one portion of the printing area
............................................................................................................
165
The image is unexpectedly rotated
..................................................................................................................................
165
The print is a mirror image of the original
.......................................................................................................................
165
The print is distorted or unintelligible
..............................................................................................................................
165
One image overlays another on the same print
.............................................................................................................
165
Pen settings seem to have no effect
................................................................................................................................
166
The image has a wood-grain appearance (aeroworms)
...............................................................................................
166
A square is not square
........................................................................................................................................................
166
vi
ENWW