HP Deskjet 3810/3820 HP Deskjet 3820 Series printers - (English) Windows User' - Page 74

printer does not turn on, print job was deleted, USB problems

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printer does not turn on The printer may have drawn too much power. 1. Disconnect the power cord from the printer. 2. Wait approximately 10 seconds. 3. Reconnect the power cord to the printer. 4. Press the Power button to turn on the printer. print job was deleted If the printer's top cover is open for 10 seconds or more, the printer ejects the page and cancels the current print job. The printer does not cancel any other print jobs in the queue. Reprint the document. USB problems the error message "there was an error writing to LPT1" appears The USB cable may not have been attached before installing the software. Uninstall, then reinstall, the software. To uninstall the software, click here. the error message "there was an error writing to " appears The printer may not be receiving correct data from another USB device or the hub. Connect the printer directly to the USB port on the computer. there are conflicting USB cable connections A printing conflict may arise when the printer and several USB devices are attached to a hub. There are two methods for solving the conflict: q Attach the printer's USB cable directly to the computer. -or- q If the printer is attached to a hub, do not use other USB devices attached to the hub while printing.

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printer does not turn on
The printer may have drawn too much power.
1.
Disconnect the power cord from the printer.
2.
Wait approximately 10 seconds.
3.
Reconnect the power cord to the printer.
4.
Press the
Power
button to turn on the printer.
print job was deleted
If the printer's top cover is open for 10 seconds or more, the printer ejects the page
and cancels the current print job. The printer does not cancel any other print jobs in
the queue.
Reprint the document.
USB problems
the error message “there was an error writing to LPT1” appears
The USB cable may not have been attached before installing the software.
Uninstall
,
then reinstall, the software.
To uninstall the software, click
here
.
the error message “there was an error writing to <name of USB port>”
appears
The printer may not be receiving correct data from another USB device or the hub.
Connect the printer directly to the USB port on the computer.
there are conflicting USB cable connections
A printing conflict may arise when the printer and several USB devices are attached to
a hub. There are two methods for solving the conflict:
●
Attach the printer's USB cable directly to the computer.
—or—
●
If the printer is attached to a hub, do not use other USB devices attached to the
hub while printing.