HP Deskwriter 600 DeskWriter 600 User's Guide - Not Orderable - Page 70
Printer Drivers by Mail, Telephone Assistance - In Warranty, Telephone Assistance - Post Warranty, - repair
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SECTION FIVE Printer Drivers by Mail HP's Distribution Center provides printer drivers and printer driver updates. You can order by calling (970) 339-7009, Monday through Saturday, 24 hours a day. Telephone Assistance - In Warranty Our highly responsive support staff is dedicated to helping you get your new product up and running. Our support staff is available Saturday 9 am to 3 pm MST and Monday-Friday 7 am to 6 pm MST (except Wednesday; 7 am to 4 pm MST). This service is free during the warranty of your product; however, you are charged a toll for the phone call. Please have your serial number ready when calling (208) 323-2551. Telephone Assistance - Post Warranty Post warranty telephone assistance is available to you to answer your product questions as well as to offer insight on how to use your product with the most common software applications. We want to help you get the right information the first time you call. Available Saturday 9 am to 3 pm MST and Monday-Friday 7 am to 6 pm MST (except Wednesday; 7 am to 4 pm MST). Call (900) 555-1500 ($2.50 per minute, U.S.A. only). Charges begin only when you connect with a support technician. Or call (800) 999-1148 ($25 per call VISA or Master Card, U.S. and Canada). Prices are subject to change without notice. Hardware Repair Services To speak with someone for technical assistance or repair information, call (208) 323-2551. This service is free during the warranty of your printer; however, you will be charged a toll for the phone call. If a service contract would better meet your needs, HP offers a variety of service contract options to compliment the standard warranty. Call (800) 633-3600 (U.S.A.) or (800) 268-1221 (Canada). HP's SupportPack Your three year protection plan in a box is available on your local reseller's shelves. Simply fill out the form included in the SupportPack box, mail it to HP, and your protection plan is in motion. HP helps you avoid down-time and lost productivity by providing fast and convenient next-day express exchange replacement for your HP DeskWriter 600 printer from our skilled service technicians. Purchase SupportPack from your local reseller. 66