HP Digital Sender Flow 8500 User Guide 1 - Page 3

Table of contents

1

Product basics

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1

Product features

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1

Front view

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3

Back view

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4

Sleep Mode

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4

Auto-shutdown feature

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5

2

Control panel

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7

Control-panel layout

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7

Interpret control panel status lights

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9

Control panel messages

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9

Home screen

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10

Buttons on the touch screen

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11

Control-panel help system

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11

3

Administration - Configure the product

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13

Supported utilities for Windows

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13

HP Web Jetadmin

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13

Embedded Web Server

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13

HP Digital Sending Software (HP DSS)

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14

Supported network protocols

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14

Supported e-mail protocols

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15

Basic configuration using the Administration menu

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16

Navigate the Administration menu

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16

Jetdirect menus

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17

Configure language settings

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23

Configure time settings

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24

Assign IP address

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24

Set up and configure e-mail settings using the E-mail Setup Wizard

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25

Manually configure IPv4 TCP/IP parameters from the control panel

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25

Manually configure IPv6 TCP/IP parameters from the control panel

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26

Disable network protocols (optional)

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26

Link speed and duplex settings

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26

Basic configuration using the Embedded Web Server

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27

View or change network settings

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27

Set or change the administrator password

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27

ENWW

iii

Section	Page
Product basics	9
Product features	9
Front view	11
Back view	12
Sleep Mode	12
Auto-shutdown feature	13
Control panel	15
Control-panel layout	15
Interpret control panel status lights	17
Control panel messages	17
Home screen	18
Buttons on the touch screen	19
Control-panel help system	19
Administration - Configure the product	21
Supported utilities for Windows	21
HP Web Jetadmin	21
Embedded Web Server	21
HP Digital Sending Software (HP DSS)	22
Supported network protocols	22
Supported e-mail protocols	23
Basic configuration using the Administration menu	24
Navigate the Administration menu	24
Jetdirect menus	25
Configure language settings	31
Configure time settings	32
Assign IP address	32
Set up and configure e-mail settings using the E-mail Setup Wizard	33
Manually configure IPv4 TCP/IP parameters from the control panel	33
Manually configure IPv6 TCP/IP parameters from the control panel	34
Disable network protocols (optional)	34
Link speed and duplex settings	34
Basic configuration using the Embedded Web Server	35
View or change network settings	35
Set or change the administrator password	35
Configure e-mail options	36
Save to Network Folder Setup	36
Configure save to SharePoint options	37
Configure USB storage device settings	37
Configure Quick Sets	38
Configure general security settings	38
Configure access control security settings	38
Additional configuration using the Embedded Web Server	39
Administration - Manage the product	41
Use information pages	41
Use the Embedded Web Server	42
Open the Embedded Web Server	42
Embedded Web Server options	42
Use HP Web Jetadmin software	43
Controlling digital-sending security	43
Network authentication	44
Secure e-mail	44
Restrict software access	44
Security features	44
Secure the Embedded Web Server	44
Manage temporary job files	45
Secure Storage Erase	45
Data affected	46
Secure File Erase	46
Secure Disk Erase	46
HP High-Performance Secure Hard Disks	46
Manage certificates	46
Load a certificate	47
Load a certificate revocation list (CRL)	47
Authentication and authorization	47
Energy settings	48
Upgrade the firmware	48
Backup product data	49
Restore product data	49
Load originals	51
Use the automatic document feeder (ADF)	51
Document loading tips	51
Document loading tips for mixed-size documents	52
How to load documents	53
Use the scanning glass	54
Scan and send documents	57
Sign in	57
New scanner features	57
Preview a scan	58
Use the Image Preview screen	59
Send a scanned document to one or more e-mails	60
Use the address book	60
Create a recipient list	60
Use the Personal or Shared Contacts address book	60
Add entries to the Personal or Shared Contacts address books	61
Delete entries from the Personal Contacts address book	61
Use the Send E-mail screen	61
Send documents	62
Send a document	62
Use the auto-complete function	62
Fax a scanned document	63
Use the Send Fax screen	63
Send a fax	64
Save to a network folder or USB storage device	64
Save to a SharePoint site	65
Send or save a document using Quick Sets	65
Scan to a workflow destination	65
Maintain the product	67
Order maintenance and scanning supplies	67
Clean the touch screen	67
Clean the scanning glass, scanning strip, and automatic document feeder (ADF) duplex background	67
Clean the rollers	70
Replace and install components	73
Replace the rollers	73
Replace the separation pad	76
Replace the front panel	80
Replace the keyboard	82
Replace the hard drive	84
Install a Jetdirect card	87
Install an accessory into the hardware integration pocket	88
Troubleshooting	91
Scan errors	91
Basic troubleshooting tips	92
Installation problems	93
Initialization or hardware problems	93
Check the Ethernet connection	93
Check that the product has power	94
Reset the product	94
The product has paused or shut down	94
The product is displaying a “pause” message on the touch screen	94
I received an e-mail indicating that the product has shut down	94
Paper feeding problems	95
Paper jamming, skewing, misfeeds, or multiple-page feeds	95
Scanning fragile originals	95
Paper does not feed from the product	95
Originals are curling up in the document output tray	96
The bottom of the scanned image is cut off	96
The scanned images have streaks or scratches	96
An item loaded in the document input tray jams repeatedly	96
Clear jams from the paper path	97
The product has stopped working correctly	98
Solve e-mail problems	98
Validate the SMTP gateway address	98
Validate the LDAP gateway address	99
Solve network problems	99
Restore factory settings	100
Contact HP Support	100
Specifications and warranty	101
Product specifications	101
Document feeder specifications	101
Environmental specifications	102
Certificate of Volatility	102
Volatile memory	102
Non-volatile memory	102
Hard disk drive memory	103
Regulatory model number	103
Environmental product stewardship program	103
Protecting the environment	103
Plastics	103
Energy information	103
Material restrictions	104
Disposal of waste equipment by users in private households in the European Union	104
Chemical substances	105
For more information	105
Hewlett-Packard limited warranty statement	105

HP Digital Sender Flow 8500 User Guide 1 - Page 3

Table of contents

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