HP ENVY 15-ar000 Maintenance and Service Guide - Page 39
Memory module, Remove the memory module
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Memory module Description 8-TB (2133, 1.2-V, DDR4) 4-TB (2133, 1.2-V, DDR4) Spare part number 820570-005 820569-005 Before removing a memory module, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the bottom cover (see Bottom cover on page 24). 5. Disconnect the battery cable from the system board (see Battery on page 26). Remove the memory module: 1. Remove the memory shield that covers the memory module slots. The memory shield is available using spare part number 856815-001. 2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) Component replacement procedures 31