Enabling HP Easy Clean (select products only)
.......................................................................................................
32
Removing dirt and debris from your computer
.......................................................................................................
32
Cleaning your computer with a disinfectant
...........................................................................................................
33
Caring for wood veneer (select products only)
.......................................................................................................
34
Packaging and transporting guidelines
..........................................................................................................................
34
Accessing support information
.......................................................................................................................................
34
5
Removal and replacement procedures for Customer Self-Repair parts
.............................................................................
37
Component replacement procedures
..............................................................................................................................
37
Preparation for disassembly
...................................................................................................................................
37
Bottom cover
...........................................................................................................................................................
37
Memory modules
.....................................................................................................................................................
39
WLAN module
..........................................................................................................................................................
40
Solid-state drive
......................................................................................................................................................
41
6
Removal and replacement procedures for authorized service provider parts
...................................................................
44
Component replacement procedures
..............................................................................................................................
44
Preparation for disassembly
...................................................................................................................................
44
Battery
.....................................................................................................................................................................
44
Speaker
....................................................................................................................................................................
46
NFC module
..............................................................................................................................................................
46
RTC battery
..............................................................................................................................................................
47
Touchpad
.................................................................................................................................................................
48
Fingerprint reader board
.........................................................................................................................................
49
Fan
...........................................................................................................................................................................
50
Heat sink
..................................................................................................................................................................
51
System board
...........................................................................................................................................................
53
Power connector cable
............................................................................................................................................
55
Smart card reader
....................................................................................................................................................
56
Display assembly
.....................................................................................................................................................
57
Top cover with keyboard (includes smart card board)
............................................................................................
65
7
Computer Setup (BIOS), TPM, and HP Sure Start
.................................................................................................................
67
Using Computer Setup
.....................................................................................................................................................
67
Navigating and selecting in Computer Setup
.........................................................................................................
67
Restoring factory settings in Computer Setup
.......................................................................................................
67
Updating the BIOS
....................................................................................................................................................
68
Determining the BIOS version
.........................................................................................................................
68
Preparing for a BIOS update
............................................................................................................................
68
Downloading a BIOS update
....................................................................................................................
69
Installing a BIOS update
..........................................................................................................................
69
Changing the boot order using the f9 prompt
.......................................................................................................
69
TPM BIOS settings (select products only)
.......................................................................................................................
70
Using HP Sure Start (select products only)
.....................................................................................................................
70
8
Backing up, restoring, and recovering
.................................................................................................................................
71
Backing up information and creating recovery media
....................................................................................................
71
Using Windows tools for backing up
.......................................................................................................................
71
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