HP EliteDesk 800 G4 Maintenance and Service Guide - Page 7

Downloading the latest HP PC Hardware Diagnostics Windows version, Using HP PC Hardware Diagnostics - drivers

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Page 7 highlights

Computer Setup-Main ...68 Computer Setup-Security ...70 Computer Setup-Advanced ...73 Computer Setup-UEFI Drivers ...78 Recovering the Configuration Settings ...78 6 Troubleshooting without diagnostics ...79 Safety and comfort ...79 Before you call for technical support ...79 Helpful hints ...80 Solving general problems ...81 Solving power problems ...85 Solving hard drive problems ...86 Solving media card reader problems ...88 Solving display problems ...89 Solving audio problems ...93 Solving printer problems ...95 Solving keyboard and mouse problems ...96 Solving hardware installation problems ...97 Solving network problems ...98 Solving memory problems ...101 Solving CD-ROM and DVD problems ...102 Solving USB flash drive problems ...104 Solving front panel component problems ...105 Solving Internet access problems ...105 Solving software problems ...106 7 POST error messages and diagnostic front panel LEDs and audible codes 107 POST numeric codes and text messages ...107 Interpreting system validation diagnostic front panel LEDs and audible codes 112 8 Password security and resetting CMOS ...114 Resetting the password jumper ...114 Clearing and resetting the BIOS ...116 9 Using HP PC Hardware Diagnostics ...117 Using HP PC Hardware Diagnostics Windows 117 Downloading HP PC Hardware Diagnostics Windows 117 Downloading the latest HP PC Hardware Diagnostics Windows version 118 vii

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Computer Setup–Main
.......................................................................................................................
68
Computer Setup—Security
...............................................................................................................
70
Computer Setup—Advanced
.............................................................................................................
73
Computer Setup—UEFI Drivers
.........................................................................................................
78
Recovering the
Configuration
Settings
...............................................................................................................
78
6
Troubleshooting without diagnostics
............................................................................................................
79
Safety and comfort
..............................................................................................................................................
79
Before you call for technical support
..................................................................................................................
79
Helpful hints
........................................................................................................................................................
80
Solving general problems
....................................................................................................................................
81
Solving power problems
......................................................................................................................................
85
Solving hard drive problems
................................................................................................................................
86
Solving media card reader problems
...................................................................................................................
88
Solving display problems
....................................................................................................................................
89
Solving audio problems
.......................................................................................................................................
93
Solving printer problems
.....................................................................................................................................
95
Solving keyboard and mouse problems
..............................................................................................................
96
Solving hardware installation problems
.............................................................................................................
97
Solving network problems
..................................................................................................................................
98
Solving memory problems
................................................................................................................................
101
Solving CD-ROM and DVD problems
..................................................................................................................
102
Solving USB
flash
drive problems
.....................................................................................................................
104
Solving front panel component problems
........................................................................................................
105
Solving Internet access problems
.....................................................................................................................
105
Solving software problems
...............................................................................................................................
106
7
POST error messages and diagnostic front panel LEDs and audible codes
.......................................................
107
POST numeric codes and text messages
..........................................................................................................
107
Interpreting system validation diagnostic front panel LEDs and audible codes
..............................................
112
8
Password security and resetting CMOS
........................................................................................................
114
Resetting the password jumper
........................................................................................................................
114
Clearing and resetting the BIOS
........................................................................................................................
116
9
Using HP PC Hardware Diagnostics
..............................................................................................................
117
Using HP PC Hardware Diagnostics Windows
...................................................................................................
117
Downloading HP PC Hardware Diagnostics Windows
.....................................................................
117
Downloading the latest HP PC Hardware Diagnostics Windows version
.....................
118
vii